Spsf Titan Store
Writing 1
Short report for Director of Customer Services
Hermes Communications Company,
30 Plaza,
Switzerland.
In the recent past, according to the market research organized and conducted by department of marketing, it was observed that more and more of our customers started to complain about our services.
With issues that were shown to our Customer Service department about problems with connecting our helpline, our newest telephone with wide screen that has a problem with quick drain of phone battery, problem about our subscriber that had been promised with six months cheap-rate calls to the US with had his service withdrawn without explanation and a customer with is worried about her health because of microwave radiation from mobile phones.
I’d like to recommend few improvements of our services for our customers like hiring a few more people to our helpline alas withdrawing stress form our employs, remodeling our newest cell phones batteries if it’s possible, writing on boxes that our phones don’t send any microwave radiations and a few more that I will send in monthly summary.
Sincerely Yours
XYZ
Writing 2
Irish retailer in trouble
Introduction
First we are going to discuss the background of the crises, what did happened? Who was involved by this accident? Etc. Than we give an analyse of the actions the Titan stores chain took to deal with. And in the end we give some recommendations for the SPSF, how to deal with this situation.
The importance of this report is that now there is a description of the accident from different views. And this report gives some recommendations for the Society for the Prevention of Software Fraud(SPSF), how to react in this situation
* The background of the crisis
According to a BBC television documentary the Titan stores chain has bought illegal copies of the computer game ´Race against time´. Titan stores chain has sold over 50.000 packs of the game. According to an anonymous employee of Titan
Short report for Director of Customer Services
Hermes Communications Company,
30 Plaza,
Switzerland.
In the recent past, according to the market research organized and conducted by department of marketing, it was observed that more and more of our customers started to complain about our services.
With issues that were shown to our Customer Service department about problems with connecting our helpline, our newest telephone with wide screen that has a problem with quick drain of phone battery, problem about our subscriber that had been promised with six months cheap-rate calls to the US with had his service withdrawn without explanation and a customer with is worried about her health because of microwave radiation from mobile phones.
I’d like to recommend few improvements of our services for our customers like hiring a few more people to our helpline alas withdrawing stress form our employs, remodeling our newest cell phones batteries if it’s possible, writing on boxes that our phones don’t send any microwave radiations and a few more that I will send in monthly summary.
Sincerely Yours
XYZ
Writing 2
Irish retailer in trouble
Introduction
First we are going to discuss the background of the crises, what did happened? Who was involved by this accident? Etc. Than we give an analyse of the actions the Titan stores chain took to deal with. And in the end we give some recommendations for the SPSF, how to deal with this situation.
The importance of this report is that now there is a description of the accident from different views. And this report gives some recommendations for the Society for the Prevention of Software Fraud(SPSF), how to react in this situation
* The background of the crisis
According to a BBC television documentary the Titan stores chain has bought illegal copies of the computer game ´Race against time´. Titan stores chain has sold over 50.000 packs of the game. According to an anonymous employee of Titan