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PROCESS PLANNING
The development of goals, strategies, task lists and schedules required to achieve the objectives of a business. The planning process is a fundamental function of management and should result in the best possible degree of need satisfaction given the resources available.

OPERATION ANALYSIS
An operation analysis is a procedure used to determine the efficiency of various aspects of a business operation. Most operation analysis reports include a careful scrutiny of a company's production methods, material costs, equipment implementation and workplace conditions. Professional consultants are often brought in from outside a company to perform an unbiased operational analysis. Performing an analysis of operations provides a company with hard data concerning waste issues and operational risks. Many companies use the information from anoperation analysis to decide on what changes need to be made to improve operations. The process of operation analysis typically begins with a period of observation. One person or the group performing the analysis watches and takes detailed takes notes on all the day-to-day operations of the business in this initial stage. Some details of a business's production andcustomer service may be timed or tracked during the observational period to produce statistical information for the report. Employees are commonly asked to perform tasks as they normally would and try to ignore the presence of the evaluators. On-site observation may last a day or several weeks, depending on the size of the company.

PROCESS ANALYSIS
A step-by-step breakdown of the phases of a process, used to convey the inputs, outputs, and operations that take place during each phase. A process analysis can be used to improve understanding of how the process operates, and to determine potential targets for process improvement through removing waste and increasing efficiency.

Process Charts
The charting of work flows, working processes, systems and...
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