Soft skills is a sociological term relating to a person’s “EQ” ( Emotional Intelligent Quotient), the cluster of personality traits, social graces, language, communication, personal habits, friendliness, and optimism that characterize relationship with other people.
It is often said, hard skills are required to receive an interview call but soft skills are needed to get or retain the job or for further career growth. Hence, soft skills complement hard skills. Hard skills are specific to certain type of task or activity, where as soft skills are broadly applicable.
Whether you are a businessman, a corporate executive, a student looking for a job, a young lady in the front desk, everyone wants to make it big and successful in his / her activity. There is no questioning the fact that Indians are very competent with technical skills but the critical question is will this suffice for them to be globally competent? The wide rivers of culture, language, and environment can only be crossed with being proficient in soft skills.
Soft skills focuses on those elements that require change in behavior and thinking organizations today recognize the strong relationship between soft skills of their employees and effective customer relationship. There are thousands of talented people who can not get a foot in the door of a great Corporation because they don’t know how. Every day in this world, people are fighting not just war of survival of the fittest – it is a war of survival of the prettiest. Perhaps, it is unfair, but people are highly visual – they judge by the way you look on the outside. When you go to a job interview, your appearance and your social grace and not your talent or dedication to the job, is the first to get noticed. Most HR managers are good trainers, not plastic surgeons. Therefore, they hire trainable people with basic good grooming/ personality. Between equally qualified job applicants, the better...