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Social Service Learning And Development Case Study

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Social Service Learning And Development Case Study
LEARNING AND DEVELOPMENT
Social Service Learning and Development division provides a range of learning and development opportunities which includes developing your competency and pursuing your interest by being a part of interest groups where you are able to learn from the peers and establish more bonds through such industry networks. Additionally, this division provides a series of talks and seminars conducted by both local and international in varied areas related to the sector. Recently, the learning and development division established Research in Evidence based Practice (REP) to spear head research and evaluation that would help professionals in the sector to acquire competencies in innovative social service practices, methods and intervention
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It recognises the importance of reputation management and identifies the opportunities for the board and management to build organisational strategies that would strengthen their public image.
• Board and Fundraising – Board Level and Board Member-specific Roles and Responsibilities
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Learning Events
Learning & Development division at Social Service Institute offers thought leadership sessions conducted by local and international experts which are conducted in partnership with Institute of Higher Learning or Organisation or Independent Speakers, who have expertise in leadership, volunteerism, mental health, eldercare etc. These sessions offers highly intensive learning experience where the learners are able to understand best practices in the sector, develop know-how on how that can be contextualised to their setting and develop network with individuals of similar interest.
Below is a list of few thought leadership sessions that has been conducted in the last year.
• Tuning in to Leaders in the Profession
• SSI Expert Series
• Singapore Mental Health
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Pre-Delivery approval which includes organisation approval and course accreditation approval. Subsequently, during CIR, the division needs to ensure that following areas are adhered to the requirement prescribed by WDA.
• Course Quality Assurance System
• Plan-Do-Check-Act (PDCA) System
• Outcome Evaluation System
• Adult Educator Management System
• WSQ Related Administrative System
• Viability of Organisation
• Free from Breach of Terms and Conditions
The quality audit process includes system-evidence-outcome (SEO) approach in the evaluation of the CIR criteria. SEO offers a strong correlation between sound systems and the quality of outcomes.
Competency Maps
• National Social Work Competency framework
SSI in partnership with Ministry of Social and Family Development and Ministry of Health launched National Social Work Competency framework (NSWCF) maps out that provides information on the competencies required for each job role and career pathways for social workers. It is applicable to social workers across in all fields of practice, including the social service and healthcare sector, and is the first of its kind for the

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