Social Responsibility and Businesses
Ethical Situations in Business – EST1
April 30, 2013
Running Head: SOCIAL RESPONSIBILITY AND BUSINESSES2
Society has a perception that businesses have an ethical duty to be socially responsible, increasing moral effects on society while decreasing the less than moral effects. Many entities look for ways to be socially responsible while they are making money for their organizations. Studies have shown a relationship between social responsibility and profitability and have found that it contributes to employee commitment and customer loyalty. Company Qs attitude toward social responsibility appears to be a negative one. Even though their social responsibility may be to help out the community and maximize its positive impact on stakeholders, the attitudes toward their employee’s integrity are holding them back. Company Q has a responsibility, ethically, morally and socially, to provide the best customer service to the community. That is what will keep the remaining business open. By denying the food bank the donations, they are denying themselves potential business as well as respect. One way Company Q could strengthen their social responsibility would be to speak to the food bank about their policy and procedures on accepting the food. Speak with the manager or the person designated to handle donations. Get a system in place that ensures the same person will pick up the food at a designated time. Don’t involve more than one or two people so that there is never a question. Get a good relationship built with the food bank and they, in turn, could promote Company Q and their willingness to help the community.
Running Head: SOCIAL RESPONSIBILITY AND BUSINESSES 3
Another way to help Company Q accept their social responsibility is communication with their employees. Have a better hiring screening process....