Recently the social and ethical issues of the Ameritech Cable Services were challenged as they experienced a flaw in their online billing system called ¡¥E-Bill¡¦.
The Participants within the Information System The participants within the information system which carry out the information processes can be effected by these social and ethical issues.
The accuracy of the data is an important issue within this kind of system due to the handling of money via electronic means. A mistype from anyone of the participants can be recognised …show more content…
They also have to provide accurate data in the billing system including correct names and addresses and credit card details. Providing incorrect data is an unethical practice and also involves the law.
They must not access another person¡¦s account or attempt to view a person¡¦s login details, as this is also an unethical practice. A person¡¦s privacy is very important especially if it involves their personal details and money being dealt with. Even though it is up to the person to keep their details safe from preying eyes.
Those in the Environment This system may allow for a multilingual billing system allowing people who do not understand English to use this system with ease, as this is one of many social issues plaguing the Internet.
They must provide a clear and understandable way through each process of the billing system with no misleading questions or hidden conditions that apply.
The system must be safe and secure allowing customers to transfer or access information through a security encrypted connection. Allowing data to be safely transferred from one place to another without getting information