Situational Leadership in Organizational Behavior and Relationship Management

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SITUATIONAL LEADERSHIP AND CONTINGENCY THEORIES

Executive Summary

This ensuing essay is a formal discussion on the need for leadership change based upon continuously evolving situations in modern day conglomerates .The introduction summarizes situational leadership followed by a critical analysis on the same. The latter presents various leadership styles which are respectively applied in specific types of situations and tasks. Recommendations are provided at the end along with the conclusion.

Introduction

The present day conglomerate story is strewn with complexities which are hard to define or comprehend . At the center stage of such complexities is the concept of staff welfare. Being the most significant connection between the company and the customer , successful employee relation is the cornerstone that every corporate wants to excel at . The way in which staff relate to clients is of paramount importance as ‘customer delight’ is a direct resultant of the same . Hence modern day literature on leadership has devoted considerable focus on comprehension of different leadership approaches adopted in specific sorts of situations. Better or worse employee management skills is the key differentiating factor as far as profitability gaps are considered. In the following writings, we try to evaluate the various concepts which provide us a detailed evaluation of staff management issues and application of the latter in present day management policy.

Critical Analysis

We are confronted by a scenario in which a manager at a particular company is conducting a meeting with his one downs. The number of such people is 10.The staff are disgusted and flabbergasted at the heinous manner in which senior management has been treating them. The manager overheard certain staff comment that they felt like ‘cogs in a machine’. However in the other divisions of the company , the situation is not as grim and staff are given their due recognition and respect. Hence came in the need to preach and practice ‘situational leadership’ which would help in erasing such differentiated inter departmental behavioral patterns. But another manager by the name of William is completely averse to such idea and feels that employees should be thankful for being hired, in the first place. Wage income earned by the staff is their means of survival and provision of the same by the company entitles the latter to put in place tough work standards that need to be complied with . Thus arises the paramount importance which needs to be attributed to the concept of situational leadership , since the latter is the most effective tool which can bring an end to rigidities in leadership behavior that will ultimately see a contented workforce delivering on higher efficiency and productivity .

Literature on leadership has been focusing more and more on a situational theme rather than the more traditional dictum of a traditional kind. The situational approach is flexible and adaptive in character as opposed to the traditional variant that kills innovative thought in management. Leadership styles can be differentiated as – coaching , affiliative, commanding, pacesetting , visionary and democratic. A forward looking leader is one who appropriately adopts one or more of such styles depending upon the task and occasion in question. Goleman along with other colleagues, is of the belief that employee engagement and performance drive of the greatest magnitude can be achieved if one has a cautious concoction of the visionary approach, coaching, the affiliative approach and the democratic approach. Post the Goleman era ,further inroads into the phenomenon of corporate leadership suggest that leadership cannot be effectively defined by any one single approach . On the contrary , multiple styles describe leadership and such styles are contingent on varying situations. Thus came into existence, ‘contingency theories’ on leadership which elaborated on the adaptation of...
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