Services Sector in Pakistan

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Institute of Business Administration, University of the Punjab | |

| Impact of Services Sector on Economy of Pakistan|

Submitted To
Ms. Bushra Usman

BBA 2007-Semester 6 (morning)

University of the Punjab
Institute of Business Administration

Submitted By

Junaid Khalid ButtRoll # 19| Roll #19|
Wafa SohailRoll # 01| Roll # 01|
Nida Tabbasum| Roll # 16|
Saad KhalilRoll # 42| Roll # 42|
Asma KiranRoll # 43| Roll # 43|
Haris Khan| Roll # 04|
Usman Ghani| Roll # 36|
Zahara Raza| Roll # 41|
Sibbtain Zia| Roll # 11|
Sehrish Mubarak| Roll # 15|
Rabia Javaid| Roll # 48|
Anam Arif| Roll # 31|
Mohsin Jaleel| Roll # 39|
Zulqurnain Haidar| Roll # 08|
Ahmad Javied| Roll # 05|


We are highly grateful to Almighty Allah who bestowed on us the ability to accomplish this project assigned to us. The kind guidance of our honorable course instructor Ms. Bushra Usman helped and enabled us to bind papers into project manner.

What are Services?6
Indicator of an Economy6
Services sector contribution to REAL GDP growth7
Services impact in SME sector:8
Services sub-sectors9
Pakistan’s exports of services11
Pakistan’s imports of services11
Sectoral Contribution in GDP over the past 10 years:11
Analysis of Sectors in Service over the past 10 years:12
Growth of contribution of Services in GDP12
Important Highlights13
Transport, Storage & Communication15
Wholesale and retail trade20
Finance and insurance21
Ownership of dwellings22
Public administration and defense23
Social, community and personal services24
Issues faced by the services sector25
Appendix 130
Appendix 232

Service Sector in Pakistan
What are Services?

* “Services are deeds, processes, and performances.”
Valarie Zeithaml & Mary Jo Bitner

* “A service is a time-perishable, intangible experience performed for a customer acting in the role of a co-producer.” James Fitzsimmons

* Intangible products that are not goods (tangible products), such as accounting, banking, cleaning, consultancy, education, insurance, know how, medical treatment, transportation. Sometimes services are difficult to identify because they are closely associated with a good; such as the combination of a diagnosis with the administration of a medicine. * No transfer of possession or ownership takes place when services are sold, and they (1) cannot be stored or transported, (2) are instantly perishable, and (3) come into existence at the time they are bought and consumed. Indicator of an Economy

Impact of any factor on the economy of any country can be measured by the factor’s impact on its national income which is indicated by GDP or GNP. Therefore for analyzing affect on economy, we will address the impact of service sector on GDP, along with other features. “GDP is Gross domestic product. For a region, the GDP is "the market value of all the goods and services produced by labor and property located in the region, usually a country. It equals GNP minus the net inflow of labor and property incomes from abroad.”

Pakistan is one of the emerging economies of the world. It has shown great economic growth due to dynamism in its industrial, agriculture and services sectors. The services sector alone has continued to perform strongly and has averaged growth of over 8% per annum since 2000. Snapshot of the services sector

Number of services enterprises | 2.65 million (80% of all enterprises)| Average employee size | less than 50 persons|
Average sales | between PKR 60,000 and PKR 400,000|
Contribution to GDP X| Construction 2.3%|
Construction | 2.3%|
Retail & Wholesale | 19.1 %|
Transport & Communication | 10.3%|
Finance & Insurance | 5.6%|
Other services | 9.6%|...
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