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Scientific Management Human Relations
According to Bennett (1997): “Scientific management is based on the philosophies of economic rationality, efficiency, individualism and the scientific analysis of work”. Taylor is still known as the father of scientific management. All the way through his time Taylor was trying to improve shop floor productivity; many of Taylor’s principles came from his own personal experience. Taylor discovered new phenomenon called “soldiering” while he was working in a factory. Taylor came to conclusion that soldiering can be caused by three things: firstly, the belief that productivity increases when the need for as many workers would decrease. Secondly, wage systems which do not pay financial reward for additional work will encourage low productivity. The last thing is that workers waste a lot of time depending on rule of thumb methods (which is almost exact opposite of scientific management).
Frederick Winslow Taylor (1856-1915, Philadelphia) was a trained engineer who advocated the concept of Industrial Efficiency. Taylor is known as the father of scientific management and is regarded as one of the most successful management consultants. He is famous mostly for “Time and Motion study” and the “Piece Rate” system he introduced.
Taylor made some changes which encouraged managers to change organisation’s culture. He stated the importance of management commitment and the need for gradual implementation and education. He described the problem which is involved the changes like complete revolution in the mental attitude and the habits, especially those which is engaged in the management. Taylor believed that there was only one method of work that can maximize efficiency and this method can be discovered through maximized study and analysis. This involves the gradual substitution of science for 'rule of thumb ' all the way through the mechanical arts. Scientific management requires few things like a careful investigation, developed under rule of thumb. A second element is time



References: 1. Donnelly. R. Schools of Management Thought, Pitman Publishing Scotland, 2008 2. Huczynski, A. Buchanan, D. Organizational Behaviour: An Introductory Text, Pub. Prentice Hall, 2001 3. Locke, Edwin A The Ideas of Frederick W. Taylor: An Evaluation, Academy of Management Review, 1982 4. Morgan G Images of Organisation, Sage 1986 5. Pugh et al Writers on Organisations Penguin Modern Management, 1974 6. http://www.thetimes100.co.uk/case-study--motivation-within-creative-environment--89-376-1.php Accessed 28 February 7. Huczynski, A. Buchanan, D. Organizational Behaviour, second edition, workbook, Prentice Hall International, 1994

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