Sample
TABLE OF CONTENTS
BUSINESS CASE
Company Overview 4 Background 4 Mission 4 Vision 5 Services and Customers 5
Current Situation 6 Alumni Contacting Process 9 Shadowing Activity of the Alumni Contacting Process 12 Personnel and Backroom Jobs 13 Ateneo Alumni Scholars Records 14 Integration with Mailing Applications and Website 16 Donation Collection Process 17 Backup and Recovery 19
The Problem & Key Issues 19
Possible Projects 21 Overview of each Project 21 Project Selection | Weighted Factor Scoring 24 Project Selection | Q-Sorting 26 Project Selection | NPV, ROI & Payback 27
PROJECT SCOPE
Project Title 29
Project Team 29
Project Summary 29
Rationale 32
Stakeholders 36
Measures of Success 38
Milestones & Deliverables 40
Technical Requirements 42
Limits & Exclusions 43
Client Review 46
PROJECT CHARTER
Project Charter 47
Project Approval 50
PROJECT PLAN
Project Organization & Team Organization 51 Skills Inventory Worksheet 51 Organizational Structure & Analysis 52 Responsibility Assignment Matrix 54
Work Breakdown Structure 56 Phases of the Project 56 Work Breakdown Structure 58 Gantt Chart 63
Project Estimation 65 Real Estimate 65 Academic Estimate 67
Risk Management 65
Change Request Management 65
Communications Management 65
Quality Assurance Plan 65
Project Monitoring and Tracking 65
Project Closure 65
Lessons Learned 65
APPENDIX
Client Contact Information 68
Glossary of Terms 69
Resumes 75
Work Breakdown Structure Dictionary 81
Risk Document Management Documents 65
Templates 65
Team Contract 103
Status Reports 65
Minutes of the Meetings 65
Outputs and Finished Deliverables 65
LIST OF FIGURES
1 Organizational Chart of AASA 5
2 Total Time Spent for Calling each Alumni (Telethon: Fulfilling of Pledges) 6
3 Telethon Pledge Fulfillment Calling Day1 Results 7
4 Telethon Pledge
BUSINESS CASE
Company Overview 4 Background 4 Mission 4 Vision 5 Services and Customers 5
Current Situation 6 Alumni Contacting Process 9 Shadowing Activity of the Alumni Contacting Process 12 Personnel and Backroom Jobs 13 Ateneo Alumni Scholars Records 14 Integration with Mailing Applications and Website 16 Donation Collection Process 17 Backup and Recovery 19
The Problem & Key Issues 19
Possible Projects 21 Overview of each Project 21 Project Selection | Weighted Factor Scoring 24 Project Selection | Q-Sorting 26 Project Selection | NPV, ROI & Payback 27
PROJECT SCOPE
Project Title 29
Project Team 29
Project Summary 29
Rationale 32
Stakeholders 36
Measures of Success 38
Milestones & Deliverables 40
Technical Requirements 42
Limits & Exclusions 43
Client Review 46
PROJECT CHARTER
Project Charter 47
Project Approval 50
PROJECT PLAN
Project Organization & Team Organization 51 Skills Inventory Worksheet 51 Organizational Structure & Analysis 52 Responsibility Assignment Matrix 54
Work Breakdown Structure 56 Phases of the Project 56 Work Breakdown Structure 58 Gantt Chart 63
Project Estimation 65 Real Estimate 65 Academic Estimate 67
Risk Management 65
Change Request Management 65
Communications Management 65
Quality Assurance Plan 65
Project Monitoring and Tracking 65
Project Closure 65
Lessons Learned 65
APPENDIX
Client Contact Information 68
Glossary of Terms 69
Resumes 75
Work Breakdown Structure Dictionary 81
Risk Document Management Documents 65
Templates 65
Team Contract 103
Status Reports 65
Minutes of the Meetings 65
Outputs and Finished Deliverables 65
LIST OF FIGURES
1 Organizational Chart of AASA 5
2 Total Time Spent for Calling each Alumni (Telethon: Fulfilling of Pledges) 6
3 Telethon Pledge Fulfillment Calling Day1 Results 7
4 Telethon Pledge