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Four Square Company
Respectfully Submitted By: Robyn Nordlund
Training and Development

Four Square Company is planning on transitioning four of their current employees to managers. This is a fairly complicated transition, but with the proper training, the transition should be very smooth. This paper will discuss some of the different techniques that will help with the smooth transition and the different steps used to help make this transition. Analysis:

The needs assessment refers to determining whether training is necessary. Four Square Company should not waste money on training employees if they do not need the training. However, Four Square is training current employees how to become managers. In this case, training is clearly necessary. Needs assessment is extremely important to companies because it will help prevent training programs that have the wrong objectives. It will also help prevent money from being spent on training programs that are not necessary because they do not relate directly to the company’s business strategy. Four Square Company will use the “age and generation” needs assessment technique. The reasoning for this is related to the different age groups that the employees are at. A key thing to keep in mind is that at every different age group there is going to be a different way of learning and a different sense of understanding. Someone who has been at the company for twenty years is going to need different training than someone who has been at the company for three years. Also, when training Generation Y employees, they are very technology literate. They may desire to do a lot of their training on the computers and with different resources. However, baby boomers will not be as technology literate. They will require more face to face training. Understanding the best way the employees will learn will decrease frustration in the long run and will also not be so costly. Four Square Company will also provide a lot of input when the employees are in training. These few things to keep in mind while employees are in training will help motivate employees to learn: * Provide the proper materials and job-related information. * Always speak positively about the company.

* Encourage employees, let them know they are doing a good job. * Encourage employees to work in groups to involve each other and to encourage them to try new skills they are learning. * Provide the employees with time to practice the new skills they are learning. With these few input ideas, it will help keep the learning environment fun and keep the employees engaged in the learning. Motivation is a very important part of training. Making sure that employees feel motivated to be in the training and that they are engaged in the materials that they are learning is an important part of the training process. Employees that do not feel connected with the materials are not going to get the most out of the training. It is a good idea to keep in mind that frequent breaks are required. This will help the employees get up and stretch a little. Let them get something to eat and drink and go to the rest room. These are all things to keep in mind. If someone is really thirsty or has to go to the bathroom, they are going to concentrate less on the materials because their mind is going to be elsewhere. Also remember to keep the training fun and informative.

Organization analysis is the first step in the needs assessment process. The organization analysis determines whether the company has the appropriate budget to conduct the training. This is important because if the company cannot afford to do the training, they may want to wait awhile before conducting the training. Four Square Company should not train employees if it is going to burden the company financially. However, Four Square Company is already in the organization analysis stage. The company has determined that they can afford to do the training without burdening the company...
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