Report Tour Operation
Table Of Contents INTRODUCTION | 2 | WHAT I HAVE LEARNED | 3 | ABOUT THE TRIP | 4 | ABOUT THE PLACE OF INTEREST | 5 | STRENGTH AND WEAKNESS | 13 | CONCLUSION | 14 |
INTRODUCTION
Tour Operation is the course that teaches us on what tour is all about and what type of vacation that we can call tour. In this subject also, we can learn how to create our own tour and learning about costing and pricing for each Tour excursion. Instead of learn costing, we also learn the function of tour operator, how to control our customers behavior and the most important thing is how to satisfied our customers and to ensure to provide the unlimited travel experience. As a first project, we are given a task to manage a tour. We are divided into 5 groups that are responsible to handle a tour of the chosen destination.
What I Have Learned In This Tour On 20th July 2010 around 10.20 a.m. My friends and I was conducting a Memorial Tunku Abdul Rahman Putra. It was our first time organizing a tour and we made a lot of mistakes but we also learned a lot along the way. This is what I have learned during the tour.
I learned how to manage a group tour which consist of 35 people. It was hard to get their attention at first but later on during the tour it gets easier as they focused their attention to me. I also learned how to organized a trip with the Memorial Tunku Abdul Rahman organizers. It was easy to deal with them as they were helpful and reliable people. I also gain a lot of new experienced and knowledge about Kuala Lumpur and its interesting places from this tour operation. I also realized that it is not easy to conduct a tour guide and we need a lot of patient and confidence and also a good way to explained to our tourist about a place we going to talk n share. If not they won’t understand and not paying attention to us.
Eye contact with the tourist also important to make them concentrate and listened to us. I also build a good rapport with my fellow classmates
INTRODUCTION
Tour Operation is the course that teaches us on what tour is all about and what type of vacation that we can call tour. In this subject also, we can learn how to create our own tour and learning about costing and pricing for each Tour excursion. Instead of learn costing, we also learn the function of tour operator, how to control our customers behavior and the most important thing is how to satisfied our customers and to ensure to provide the unlimited travel experience. As a first project, we are given a task to manage a tour. We are divided into 5 groups that are responsible to handle a tour of the chosen destination.
What I Have Learned In This Tour On 20th July 2010 around 10.20 a.m. My friends and I was conducting a Memorial Tunku Abdul Rahman Putra. It was our first time organizing a tour and we made a lot of mistakes but we also learned a lot along the way. This is what I have learned during the tour.
I learned how to manage a group tour which consist of 35 people. It was hard to get their attention at first but later on during the tour it gets easier as they focused their attention to me. I also learned how to organized a trip with the Memorial Tunku Abdul Rahman organizers. It was easy to deal with them as they were helpful and reliable people. I also gain a lot of new experienced and knowledge about Kuala Lumpur and its interesting places from this tour operation. I also realized that it is not easy to conduct a tour guide and we need a lot of patient and confidence and also a good way to explained to our tourist about a place we going to talk n share. If not they won’t understand and not paying attention to us.
Eye contact with the tourist also important to make them concentrate and listened to us. I also build a good rapport with my fellow classmates