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Reflective Paper Sample
University of Pennsylvania

ScholarlyCommons
Master of Philosophy Theses

Organizational Dynamics Programs

5-5-2010

Aspects Of Organizational Learning: Four
Reflective Essays
Jerrold A. Walton
University of Pennsylvania, jwalton231@comcast.net

Submitted to the Program of Organizational Dynamics in the Graduate Division of the School of Arts and Sciences in Partial Fulfillment of the
Requirements for the Degree of Master of Philosophy at the University of Pennsylvania
Advisor: Larry Starr
This paper is posted at ScholarlyCommons. http://repository.upenn.edu/od_theses_mp/6
For more information, please contact repository@pobox.upenn.edu.

Aspects Of Organizational Learning: Four Reflective Essays
Abstract

This thesis presents my responses to questions posed by four professors with whom I studied while completing my coursework in the Organizational Master’s Degree program at the University of Pennsylvania.
My paper will present various perspectives on learning organizations – organizations characterized by a capability to adapt to changes in environment. All questions posed by each professor impact learning organizations in some manner. Dr. Stankard’s questions focus on the roadblocks organizations face when transforming to learning organizations. Dr. Kaminstein’s questions center on how organizations can become less individualistic and more team-centered. Dr. Wilkinsky queried how developmental coaching might be used to increase organizational performance. Finally, Dr. Russo asked how to address the misalignment that occurs when the leader-manager’s coaching model is not the same as the larger organization. This project has allowed me to investigate and reflect on potential key drivers of organizational learning. I have learned that a multitude of individual and organizational complexities – internal and external – affect and determine if organizations learn and whether learning is sustained. To successfully navigate those complexities through
planned



References: 1. Lencioni, P. 2005. Overcoming the five dysfunctions of a team. JosseyBass, 7. 2. Hackman, J. 2009. Leading teams. Harvard Business School Press, 31. 3. Garvin, D. 2000. Learning in action. Harvard Business School Press, 187. 4. Lawler, E. 2009. Make human capital a source of competitive advantage. 5. Lawler, E. 2009. Make human capital a source of competitive advantage. 6. Blanchard, K. 2007. Leading at a higher level. Prentice Hall, 254. 7. Bass, B. 2000. The future of leadership in organizations. Journal of Leadership Studies, 7(3): 11. 8. Blanchard, K. 2007. Leading at a higher level. Prentice Hall, 280. 9. Ackoff, R. 1981. Creating the corporate future. John Wiley & Sons, 45. 10. Ackoff, R. 1981. Creating the corporate future. John Wiley & Sons, 16-19. 11. Goleman, D.; Boyatzis, R.; Mckee, A. 2002. Primal leadership. Harvard Business School Press, 255. 12. Wright P.; Snell S. 1998. Toward a unifying framework for exploring fit and flexibility in strategic human resource management 13. Fortune Magazine. 2010. 100 best companies to work for. 15. Becker, B., Huselid, M., Ulrich, D. 2001. The HR scorecard. Harvard Business School Press, 156. 16. Person, R. 2009. Balanced scorecards & operational dashboards with microsoft excel 17. Charan, R. 2001. What the CEO wants you to know. Crown Business, 12. 19. Senge, P., Scharmer, O., Jaworski, J., Flowers, B. 2005. Presence. 20. Boyatzis, R., Smith, M., Blaize, N. 2006. Developing sustainable leaders through coaching and compassion 22. Goldsmith; M., Lyons, L. 2006. Coaching for leadership. Pfeiffer, 110-111. 23. Niven, P. 2006. Balanced scorecard. Wiley, 143-144.

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