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Chapter 2: History of Management
Total Questions: 149 (36 True/False; 100 Multiple Choice with 2 Scenarios; 9 Short Answer; 4 Essay) TRUE/FALSE 1. Management ideas and practices have actually been used from the earliest times of recorded history. ANS: T PTS: 1 TOP: AACSB Reflective Thinking DIF: Easy KEY: Creation of Value

2. For most of humankind’s history, people have commuted to work. ANS: F For most of history, people have worked in or near their homes and have not commuted. PTS: 1 DIF: Easy TOP: AACSB Reflective Thinking KEY: Creation of Value 3. After the Industrial Revolution, jobs mostly occurred in large, formal organizations where hundreds of people worked under one roof. ANS: T PTS: 1 TOP: AACSB Reflective Thinking DIF: Easy KEY: Group Dynamics | Operations Management

4. Frederick Taylor was the father of systems management. ANS: F Frederick Taylor was the father of scientific management. PTS: 1 DIF: Easy TOP: AACSB Reflective Thinking KEY: Operations Management | HRM | Leadership Principles 5. One of Taylor’s scientific management principles concerned how workers should be selected. ANS: T The second principle of scientific management was to scientifically select, train, teach, and develop workers to help them reach their full potential. See Exhibit 2.2. PTS: 1 DIF: Easy TOP: AACSB Reflective Thinking KEY: HRM 6. According to the principles of scientific management, work and the responsibility for the work should be divided equally between workers and management. ANS: T See Exhibit 2.2 PTS: 1 DIF: Moderate KEY: Operations Management

TOP: AACSB Reflective Thinking

Chapter 2: History of Management

This edition is intended for use outside of the U.S. only, with content that may be different from the U.S. Edition. This may not be resold, copied, or distributed without the prior consent of the publisher.

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7. K-M-S Industries in Ohio specializes in making one-of-a-kind precision parts for performance racing, energy, transportation, and aerospace applications. The company's high degree of specialization is consistent with the beliefs supported by Chester Barnard. ANS: F Specialization is one of the theories of scientific management, developed by Frederick Taylor. Furthermore, this is not an example of specialization as defined by Taylor. PTS: 1 DIF: Easy TOP: AACSB Analytic KEY: Operations Management 8. Frank and Lillian Gilbreth studied the psychology of groups. ANS: F The Gilbreths are noted for their time and motion studies. PTS: 1 DIF: Moderate TOP: AACSB Reflective Thinking KEY: Operations Management 9. A time study allows each task or job to be broken down into separate motions. Once this is done, then unnecessary or repetitive motions can be eliminated. ANS: F This is the definition for a motion study. PTS: 1 DIF: Easy KEY: Operations Management

TOP: AACSB Reflective Thinking

10. The FAA has conducted time studies to determine how long an airline pilot should fly an airplane before needing rest. This value of these time studies was proven by Lillian and Frank Gilbreth. ANS: T PTS: 1 DIF: Moderate TOP: AACSB Analytic KEY: Operations Management | Individual Dynamics | HRM 11. A Gantt chart can be used to track informal communication paths. ANS: F A Gantt chart shows which tasks must be completed at which times in order to complete a project or task. PTS: 1 DIF: Moderate TOP: AACSB Reflective Thinking KEY: Operations Management 12. Utilities companies can use Gantt charts to schedule and route emergency crews and trucks as needed at weather disaster sites. ANS: T PTS: 1 TOP: AACSB Reflective Thinking DIF: Easy KEY: Operations Management

13. Weber’s concept of bureaucratic management supported qualification-based hiring and merit-based promotion. ANS: T PTS: 1 TOP: AACSB Reflective Thinking DIF: Easy KEY: HRM

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Chapter 2: History of Management
This edition is intended for use outside of the U.S. only, with content that may be different from the U.S. Edition. This may not be...
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