All the counsellors are not alike. They differ in various ways. Their personal characteristics, as well as, their personality differ quite substantially. A number of research organisations have tried to ascertain the personal qualities of a counsellor, which are essential to bring about therapeutical transformation in another person (i.e. the client). Three researchers namely Carkuff, Truax & Carl Rogers came up with the under mentioned characteristics, which are as follows:
The empathic behaviour is the ability of a counsellor to stand in the shoes of the client i.e. to see the things from the point of view of the client. The quality of empathy is a must for the counselling process to succeed. Empathy calls for 'forgetting oneself so that the counsellor surrenders himself completely towards the client. The process of empathisation is never total or complete, which leaves a lot to be desired, for the counselling process to succeed. Several empathy enhancing activities helps in enhancing the quality of empathy in a counsellor.
Rogers as well as Truax considered genuineness, as a very important part of counselling. The employees of various public services are well trained to meet the public at large, in a very cordial and friendly manner. "Genuineness" is synonymous with good or honest intentions. A genuine interest in the client is a must for the counselling process to succeed.
Personal warmth or being warm is a controversial issue. There is a hairline difference between being warm or being dubbed as 'sickliness'. The quality of being warm refers to a situation, where a person shows interest in other individual/group. 'Cold' individuals rarely become good counsellors. A word of caution here, a too warm counsellor may lead towards the development of over-dependence on the part of the client. The ideal feeling of being warm is the one which demonstrates that the...