Pwcs 31
PWCS 31: Principles of communication in adult social care Identify the different reasons people communicate.
One of the reasons people communicate is to understand each other. Understanding is a big part of communication as you have to understand what people problems may be, but also to take on board their views and opinions on the situation to be in a position to hopefully sort out their underlying problems.
Another reason people communicate is so that they can build positive relationships with people and ensure that any support that may be needed, is given in the right way. Positive relationships can turn into wonderful things and can create a great bond with the other person involved which also creates trust eventually.
When you are working with other professionals, you must be able to communicate effectively. This is important because you will need to share ideas, feelings, any information you find that you need to tell someone else. Group communication is a great way to communicate with other professionals, as each person has an opportunity to get their point across and have their own opinion on things. For example, Btec states “Groups work best if there is a team leader who encourages everyone to have a say in turn, rather than everyone trying to speak at once.” Btec (2010, P5) Explain how communication affects relationships in an adult social care setting.
Communication affects relationships in an adult social care setting due to the way you act around a person. Attitude is a big factor towards how communication affects relationships. For example, if someone is having a conversation and the other person is not really listening and could perhaps be yawning whilst the other person is talking this shows disinterest and can make the person talking feel worthless due to their lack of interest.
Body language is also a large factor toward how communication affects relationships. If someone is slouched in a chair or has their arms folded
One of the reasons people communicate is to understand each other. Understanding is a big part of communication as you have to understand what people problems may be, but also to take on board their views and opinions on the situation to be in a position to hopefully sort out their underlying problems.
Another reason people communicate is so that they can build positive relationships with people and ensure that any support that may be needed, is given in the right way. Positive relationships can turn into wonderful things and can create a great bond with the other person involved which also creates trust eventually.
When you are working with other professionals, you must be able to communicate effectively. This is important because you will need to share ideas, feelings, any information you find that you need to tell someone else. Group communication is a great way to communicate with other professionals, as each person has an opportunity to get their point across and have their own opinion on things. For example, Btec states “Groups work best if there is a team leader who encourages everyone to have a say in turn, rather than everyone trying to speak at once.” Btec (2010, P5) Explain how communication affects relationships in an adult social care setting.
Communication affects relationships in an adult social care setting due to the way you act around a person. Attitude is a big factor towards how communication affects relationships. For example, if someone is having a conversation and the other person is not really listening and could perhaps be yawning whilst the other person is talking this shows disinterest and can make the person talking feel worthless due to their lack of interest.
Body language is also a large factor toward how communication affects relationships. If someone is slouched in a chair or has their arms folded