HRM Incident 1: A Matter of Priorities
An interview aims to gather information about an applicant, present a realistic description of the position, ensure a fair selection process, establish adequate records in the event that the hiring decision must be justified, and determine whether the candidate would succeed in the position. While the resume may give a basic outline of an applicant's knowledge, skills and experience, the interview allows you to get more detailed information as to whether this candidate is right for your workgroup knowing that selecting a wrong person for any job can be costly
Employment interviews are a vital function and should not be “squeezed in.” In this case, Thompson Manufacturing may have lost a very good candidate because Sheila did not really have time to talk with the applicant. Sheila like too many interviewers allows the interview to become disjointed by not taking steps to prevent interruptions. To avoid interviews like this one, Sheila should be encouraged to minimize interruptions and distractions, avoid outside interruptions, and hold all phone calls and messages. 1. Minimizing Distractions
* The simple act of closing a door will often be enough to minimize distractions (Office door should be closed), while moving to a new location where there are no phones, loud speakers or other distractions has proved to be the most effective course of action.
2. Put calls and messages on hold
* Having the secretary hold all non-emergency calls
* Having the request that cell phones and personal communication devices is turned off during the interview. 3. Don’t interrupt unless there is an emergency
* Of course, some interruptions cannot be avoided. For example, if the “small problem on line number one” was urgent and need her help, Sheila would have to take care of it.
Having a smooth-flowing interview is important as it allows continuous exchange of ideas and conversation. Any disruption to an interview is not just annoying, but also disrupts the flow of ideas, thus interrupting the “train of thought.” This interruption can be a cause of delay in a certain project. Delays like these can be very costly especially in the professional world where time is of extreme importance. Such mistakes may result in firm losing prime candidate
2. The reasons are twofold. First the applicant will be working for Sheila if he is hired, where Sheila knows better than Pete in what will be expected. In Addition to that she can sense whether she will get along with the applicant because of her daily follow up with the employees and direct contact and communication to solve any problem in her department. Since Sheila is the production manager this allows her to know the job description and specification and what kind of employee required for the position offered in her department, so she will be able to ask the right questions during the interview, discover if this employee is at the required level and then select the more qualified candidate for a particular job and the one who is truly interested in the available position. Second, when Sheila makes the selection decision, he is more likely to be committed to it.
While Pete his main concern is to identify the Matching the internal and external supply of candidates with job openings anticipated in the organization over a specific period of time in a way helping the firm achieving its strategic goals. His main strategy is to find effective and innovative ways to recruit and find the qualified candidates for the vacant positions by obtaining the information needed about job specification and description from the manager of the respective department and this assures that the right person to make the selection decision in this case is Sheila.
In many organizations, line managers are performing duties that had previously been done by human resource professionals, such as employee selection. All Managers are HR...
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