Rural Services Foundation (RSF), an initiative of Rahimafrooz was incorporated in 2006 as a ‘not for profit’ company with a view to promote renewable energy technologies in rural area with a sustainable business model.
Solar Home System (SHS) is an application of photovoltaic technology and widely accepted for rural electrification. In our country like Bangladesh, where considerable numbers of people live in remote and inaccessible area again due to lack of grid infrastructure, people can’t get conventional electricity so SHS is the best solution for home lighting for those areas.
Major Activities of RSF
• SHS (Solar Home System)
• Biogas plant
• ICS (Improved Cooking Stove)
Social development activates
• Rehabilitation program for fishermen group affected by SIDR • RSF Poribesh Utsab Award for SSC level student
• RSF Model School & College development for the under privileged child
RSF Service Network & Human Resources
To enhance the service network, RSF has established 328 unit offices in remote rural areas of Bangladesh and the number of unit office will be 450 by June 2011. RSF has decentralized its operation by establishing 8 zonal offices. All operations are executed from unit offices which is extensively monitored by the 57 regional offices. Regional offices reports to the zonal office and zonal offices submit a comprehensive monthly report to the head office for its appraisal of field operation. Now the business operation is monitoring through ERP. All the unit offices are connected through computer and mobile network. Out of 328 unit offices, unelectrified 60 unit offices are powered by solar PV system to run the ICT network.
Before opening the unit office RSF conducts a primary survey to find out the energy needs of the locality and their socio-economic condition. Once the survey indicates that area is potential for dissemination of renewable energy technology then RSF take initiative to open a new unit office to serve the area. At present 1,800 staffs are working at field level and most of them are technical professionals. Operational flow chart
RSF head office is situated in Dhaka. Business head and all departmental heads and their supporting staffs are working in the head office however periodically they visit the field to find out the scope of business and its implementation. Main responsibility of head office is to find out the business opportunity, development of annual business plan and strategic plan, managing the financial issues. In addition procurement and supply chain management is also part of head office. RSF accounting, credit management, inventory and cash flow is centrally controlled and managed through ERP.
RSF divide its total field into 8 zones and each zone is controlled by the respective zonal offices. Zonal offices are consisting of all departments like HR, accounts, IT, maintenance, inventory, operation and audit. Zonal manager is the head of zonal office. All staffs except audit team report to zonal manager. Zonal manager has to manage all field operations through its unit offices. Target is set by head office according to annual business plan. About 40 to 50 unit offices are managed by each zonal office.
A region is consists of 5 to 7 unit offices. One regional manager manages the operation of a regional office. Regional office is attached to any unit office and the regional manager continuously supervises the field activities of all unit offices under its territory. Regional manager directly reports to the zonal manager giving a copy...