Evaluation Methodology- HCS/549
December 6, 2010
Program evaluation is a tool used for evaluating and assessing a program in place. This paper will describe program evaluation and how it can be useful for an organization wishing to determine the efficiency, effectiveness, and the impact of a program. Five of the most common program evaluation models will be introduced. A number of different models are used by those who evaluate programs. This paper will describe, in detail, the success case method for evaluations. Program Evaluation and Its Usefulness
Program evaluation is a process of assessing whether a program is efficient, effective, and has an impact on its intended users (Posavac and Carey, 2007). Program evaluation occurs in an organized setting and is a collection of methods, skills, and sensitivities used to determine whether a need is met and whether or not the objectives or goals of the program are sufficiently delivered and achieved. “Evaluation looks at program and project objectives and asks whether they have been achieved, judges the worth of ongoing programs, decides upon the usefulness of new program or projects, and so forth” (Boulmetis and Dutwin, 2005, p. 3). Another way to look at program evaluation is to assess the current state of a program and identify any discrepancies of the current state and what the intended state is supposed to be.
Program evaluations can be useful to an organization in several ways. Program evaluations can contribute to quality services by providing feedback. Formative evaluations, which are designed to help form the programs themselves, provide feedback that can be crucial to the success of an organization (Posavac and Carey, 2007). Also, evaluations can help an organization decide whether a program should be started or not and choose between different program options (Posavac and Carey, 2007). Through data collection, evaluation...