Currently I am what some would call a receptionist, but at MD Anderson Cancer Center, my title is Senior Secretary. I am responsible for handling the front desk operations. I receive all the incoming calls for the administrative office. I take messages (paper and e-mail), distribute messages, page staff members when appropriate and assist callers in reaching the appropriate department when necessary. I greet, screen, and announce visitors and guests and direct them to the appropriate areas.
I also provide administrative support to the department. I am responsible for preparing outgoing mail and taking it to Mail Services as well as picking up and distributing incoming mail. I fax outgoing documents and deliver incoming faxes. I assist with scheduling meetings, including scheduling conference rooms, ordering food and equipment as needed. I maintain the conference room schedule; assist in resolving scheduling conflicts when they arise. I assist with the distribution of meeting notices, reminders and agendas as appropriate (paper and e-mail).
I am the primary timekeeper for the department. I am in charge of maintaining leave and travel records for the entire department. I ensure Kronos, our timekeeping system, is accurate with regard to leave taken and holiday time earned. I maintain departmental files for timesheets, travel and leave requests. I maintain and distribute a departmental travel schedule (e-mail and fax).
I am also in charge of ordering specific items for the department such as Office Depot orders, lab coats, business cards, keys coffee and water. In addition, I receive and stock deliveries and maintains inventory. I also process catering orders for special department events.
I provide clerical support to the department also. I am responsible for typing and preparing documents as requested. I keep current licensure information on each physician. I assist...