Pm Final Project
Final Project | Performance Measurements | | | | Latifa Ibrahim08101105Nayef Al-Ali101020030 | | |
Contents Background of the Organization 3 Expanding set of services, offered through a single window 5 Successfully operating within a competitive regulatory and business environment 6 Continuing commitment to excellence 7 Approach to TQM 7 Management defines, monitor, review and drive the improvement of the organization’s management system and performance 9 Processes are created and managed to improve stakeholder value 10 Performance Indicators 11 Issues in the Organization & Solutions 11
Background of the Organization Jafza is an organization under the Economic Zones World and it was established under an Emiri decree on 9th February 1985. Jafza is located next to the Jebel Ali port, the largest port in the Middle East and the upcoming Al Maktoum International Airport and it’s the home of more than 6500 companies including 145 of the fortune global 500 companies. Jafza is one of the companies under Dubai World, and it is a part of the Economic Zones World.
Jafza was established with the key objectives of attracting companies to operate there through offering them various attractive incentives such as the following; * No taxation, * No requirement for local partner, * Foreign ownership, and * Freedom to employ whoever they choose with the free zone acting as nominal sponsor
Jafza is considered as one of the fastest growing free zones in the world, over the last five years Jafza has:
• Grown its customer base by 30%
• Increased revenues at an average of over 25% year-on-year
• Achieved an Earnings before Interest and Depreciation (EBITDA) margin of over 70% in each year
• Contributed to Dubai’s GDP at 26% on a year-to-year basis (PWC study, 2007)
• Accounted for more than 50% of Dubai’s total exports (PWC study, 2007)
• Accounted for 20% of all FDI inflow into the UAE (PWC study,
Contents Background of the Organization 3 Expanding set of services, offered through a single window 5 Successfully operating within a competitive regulatory and business environment 6 Continuing commitment to excellence 7 Approach to TQM 7 Management defines, monitor, review and drive the improvement of the organization’s management system and performance 9 Processes are created and managed to improve stakeholder value 10 Performance Indicators 11 Issues in the Organization & Solutions 11
Background of the Organization Jafza is an organization under the Economic Zones World and it was established under an Emiri decree on 9th February 1985. Jafza is located next to the Jebel Ali port, the largest port in the Middle East and the upcoming Al Maktoum International Airport and it’s the home of more than 6500 companies including 145 of the fortune global 500 companies. Jafza is one of the companies under Dubai World, and it is a part of the Economic Zones World.
Jafza was established with the key objectives of attracting companies to operate there through offering them various attractive incentives such as the following; * No taxation, * No requirement for local partner, * Foreign ownership, and * Freedom to employ whoever they choose with the free zone acting as nominal sponsor
Jafza is considered as one of the fastest growing free zones in the world, over the last five years Jafza has:
• Grown its customer base by 30%
• Increased revenues at an average of over 25% year-on-year
• Achieved an Earnings before Interest and Depreciation (EBITDA) margin of over 70% in each year
• Contributed to Dubai’s GDP at 26% on a year-to-year basis (PWC study, 2007)
• Accounted for more than 50% of Dubai’s total exports (PWC study, 2007)
• Accounted for 20% of all FDI inflow into the UAE (PWC study,