Pfeffer High Performance Practices
ORGANIZATIONAL BEHAVIOR
HIGH PERFORMANCE MANAGEMENT Report for the CEO Gonçalo Correia
MIB28
The Trivalor Holding The Trivalor Holding, is a Portuguese group created more than 50 years ago by a Portuguese business man, having started with two companies in the Business Services segment, and evolving over time, securing a position as the biggest services group in Portugal, owning today 16 companies and employing at times over 11.000 workers. The areas covered by the group are, social and public food services, emission and management of services tickets, commercialization and logistics of food products, industrial cleanings, human and robotic security, transport of values, vending machines and archive management. The main clients of the state are public administration, local city councils, hospitals, schools, and defense forces as well as prisons. Historically, the group, has always had an “employer friendly” policy, and is known for the fact of never having lay-‐off one single worker following a “Japanese” style management. The majority of the technical and administrative workforce has worked there since the
HIGH PERFORMANCE MANAGEMENT Report for the CEO Gonçalo Correia
MIB28
The Trivalor Holding The Trivalor Holding, is a Portuguese group created more than 50 years ago by a Portuguese business man, having started with two companies in the Business Services segment, and evolving over time, securing a position as the biggest services group in Portugal, owning today 16 companies and employing at times over 11.000 workers. The areas covered by the group are, social and public food services, emission and management of services tickets, commercialization and logistics of food products, industrial cleanings, human and robotic security, transport of values, vending machines and archive management. The main clients of the state are public administration, local city councils, hospitals, schools, and defense forces as well as prisons. Historically, the group, has always had an “employer friendly” policy, and is known for the fact of never having lay-‐off one single worker following a “Japanese” style management. The majority of the technical and administrative workforce has worked there since the