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Personnel Management

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Personnel Management
Company Profile
PetSmart Inc. is one the largest pet retailer of services and solutions for the lifetime needs of pets, employing almost 53,000 employees worldwide and operate 1,352 stores and 200 in-store PetSmart, PetsHotels dog and cat boarding facilities in the United States, Canada and Puerto Rico. Jim and Janice Dougherty, incorporated the pet superstore concept as Pacific Coast Distributing, Inc. in 1986. The first two stores, originally called PetFood Warehouse, open in Arizona in 1987. In 1989, PetFood Warehouse changed the name to PetSmart Inc. The company stock has been publicly traded since July 1993 and listed on the NASDAQ Stock Exchange under the symbol 'PETM. PetSmart Inc. provides pet grooming, dog training, doggie day camp, PetsHotel, pet adoption, veterinary services and PetSmart Charities. PetSmart Inc. mission is to provide total life time care to every pet, every parent every time. ( (PetSmart, n.d.)
PetSmart Inc. plan to open subsidiary in Singapore in year 2015 and provide pet grooming, dog training, PetsHotel, adoption and veterinary services. PetSmart Inc. planning to hire a Pet store manager and a veterinarian to take care of the subsidiary in Singapore.
Job Design
To qualify to be a pet store manager, the incumbent is responsible for daily operations which includes but not limited to ensuring the daily financial goals is met. Successful applicant is required to achieve assigned KPI on relations management and customer service. He/she must be able to coach and motivate the associates to be in-line with the company’s policies and standards. As a manager, you are required to ensure the daily sales proceeds are recorded and reported daily to the management. You have ensure sales objectives are met in-line with the company’s sales strategy.
As a successful store manager, he/she must possess a strong leadership with good communication and interpersonal skills.
The minimum requisite for this position is at least a recognized Bachelor’s degree

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