Personal skills inventory
Face-to-Face and online communication skills:
The most important skill in life is learning how to communicate effectively. Working in the business industry communication is important factor in the success of the business and daily tasks such as giving employees’ feedback, writing reports, giving presentations, conducting interviews and sending emails. How we communicate varies among each individual as well as how we perceive our own personal communication skills. While we may think that we are communicating effectively others around us my find that we communicate poorly. Based on my experiences on an off the job, my communicative skills have always been mediocre at best. In order to validate this, I will participate in an online test courtesy of mindtools.com. My decision to choose this communication quiz was based on the depth of details it provided me upon completion of the quiz. The quiz had 15 questions which addresses each stage of the communication process. A score interpretation was provided and also a detailed interpretation for improving my skills in each area. Based on my score interpretation, I am a capable communicator, but I sometimes experience communication problems. I need to take more time to think about my approach to communication, and focus on receiving messages effectively as much as sending them. The encoding part of the communication process was my weakest area. This showed that I have difficulty creating a clear and well-crafted message which often leads to a communication gap. Communication gaps are frequently caused by misdirected, one-way, poorly time, or badly worded communications. In addition, some gaps result from misunderstanding, misinterpretations, and miscommunications. This part of the test really struck home because often during face-to-face communication with my teams I am unaware of how my communication is breaking up which can result in lack of interest in my teams...
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