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Personal Narrative: Improving Work Process

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Personal Narrative: Improving Work Process
A few months ago, we had a few projects going on at my job to help improve our work process. The process we had in place was perfectly fine throughout most of the year. However, during November and December we have a higher volume of work that our current work process was not well suited for. Management kept coming up with ideas to improve the process for the high volume of work we need to get out. However, most of management does not know how things will really play out once they are implemented. During the project I was ask to help implement the new processes that were developed. With my knowledge of our regular process, I was also allowed to point out what would not work and I was given permission to make necessary changes for the project.
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