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Cost Accounting, 13e (Horngren et al.)
Chapter 23

Performance Measurement, Compensation, and Multinational Considerations

40)

A report that measures financial and nonfinancial performance measures for various organization units in a single report is called a(n):
A)

balanced scorecard
B)

financial report scorecard
C)

imbalanced scorecard
D)

unbalanced scorecard
Answer:

A
Diff: 1
Terms:

Balanced Scorecard
Objective:

1
AACSB:

Reflective thinking

41)

Customer-satisfaction measures are an example of the:
A)

goal-congruence approach
B)

balanced scorecard approach
C)

financial report scorecard approach
D)

investment success approach
Answer:

B
Diff: 1
Terms:

Balanced Scorecard
Objective:

1
AACSB:

Reflective thinking

42)

An example of a performance measure with a long-run time horizon is:
A)

direct materials efficiency variances
B)

overhead spending variances
C)

number of new patents developed
D)

All of these answers are correct.
Answer:

C
Diff: 2
Terms:

Balanced Scorecard
Objective:

1
AACSB:

Reflective thinking

43)

Does operating income best measure a subunit's financial performance? This question is considered part of which step in designing an accounting-based performance measure?
A)

Choose performance measures that align with top management's financial goals.
B)

Choose the time horizon of each performance measure.
C)

Choose a definition for each performance measure.
D)

Choose a measurement alternative for each performance measure.
Answer:

A
Diff: 2
Terms:

Balanced Scorecard
Objective:

2
AACSB:

Reflective thinking
44)

Should assets be defined as total assets or net assets? This...
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