Organizational Behaviour Chap 9

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Foundations of Group Behavior and Work Teams
Lecturer: Do Tien Long 09 04 51 54 46 dotienlong_mc@yahoo.com.vn

Organisational Behavior, Do Tien Long

Popular group definitions Popular group definitions
A popular definition defines groups in psychological terms Any number of people who – Interact with one another Are psychologically aware of one another Perceive themselves to be a group Organisational Behavior, Do Tien Long

Defining and Classifying Groups Defining and Classifying Groups Group(s) Two or more individuals interacting and interdependent, who have come together to achieve particular objectives. Formal Group A designated work group defined by the organization’s structure. Informal Group A group that is neither formally structured nor organizationally determined; appears in response to the need for social contact.

Organisational Behavior, Do Tien Long

Defining and Classifying Groups (cont’d) Defining and Classifying Groups (cont’d) Command Group A group composed of the individuals who report directly to a given manager. Task Group Those working together to complete a job or task.

Interest Group Those working together to attain a specific objective with which each is concerned.

Friendship Group Those brought together because they share one or more common characteristics.

Organisational Behavior, Do Tien Long

Group characteristics Group characteristics
A definable membership Group consciousness A sense of shared purpose Interdependence Interaction Ability to act in a unitary manner

Organisational Behavior, Do Tien Long

Why People Join Groups Why People Join Groups
• Security • Status • Self-esteem • Affiliation • Power • Goal Achievement

Organisational Behavior, Do Tien Long

Reasons for forming groups or teams Reasons for forming groups or teams So that certain tasks can be performed through the combined efforts of a number of individuals working together Collusion between members aiding creativity & initiative Provide companionship & a source of mutual understanding & support Provide guidelines on generally acceptable behaviour Protection for its membership Organisational Behavior, Do Tien Long

Importance of groups on organisations Importance of groups on organisations Groups are an essential feature of the work patterns of organisations People in groups influence each other, they may develop their own hierarchies & leaders Group pressures can have a major influence over the behaviour of individual members & their work performance The activities of the group are associated with the process of leadership The style of leadership of the manager has an important influence on the behaviour of group members Organisational Behavior, Do Tien Long

Group values and norms Group values and norms
Group developed its owned pattern of informal social relations and codes and practices of what constituted proper group behavior: – Not to be a “rate buster” – Not to be a “chiseller” – Not to be a “squealer” – Not to be a “officious”

Organisational Behavior, Do Tien Long

The Five-Stage Model of Group The Five-Stage Model of Group Development Development Forming Stage The first stage in group development, characterized by much uncertainty. Storming Stage The second stage in group development, characterized by intragroup conflict. Norming Stage The third stage in group development, characterized by close relationships and cohesiveness. Organisational Behavior, Do Tien Long

…Group Development (cont’d) …Group Development (cont’d) Performing Stage The fourth stage in group development, when the group is fully functional. Adjourning Stage The final stage in group development for temporary groups, characterized by concern with wrapping up activities rather than performance. Organisational Behavior, Do Tien Long

Stages of Group Development Stages of Group Development

E X H I B I T 9–2 E X H I B I T 9–2

Organisational Behavior, Do Tien Long

An Alternative Model:...
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