Organisational Behaviour
QUESTION 1
Ms. Apple Ang, who comes late for work is showing high consistency. This attributes to high internal and low external factors. Internal factors might be due to her attitude or habit while external factors might be due to traffic, sick or emergency.
Madam May May should find out that is really Miss Apple Ang‘s lateness is due to external cause. This is because, sometimes, Madam May May may engage in Fundamentals Attribution Error which means underestimate the external factors and overestimate the internal factors of others.
For example, the first time Miss Apple Ang came late because of overslept, then the second time she comes late, Madam May May may perceive her to oversleep again when her second lateness is due to tyre puncture. Madam May May might blame her first without her explanation, thus making wrong perception.
Next, Halo Effect might occur as Madam May May draws a general impression about Miss Apple Ang on her lateness. For example, Miss Apple Ang is being late for work three times this week; Madam May May may assume that she will be late as well on next week.
We suggest Madam May May to start with a heart to heart conversation. Madam May May can explain why Miss Apple Ang should not go to work late and why it’s a problem for the business, ascertain why Ms. Apple Ang is late, and focus on the problem solving.
Madam May May should explain to Miss Apple Ang that employee’s absenteeism is a huge cost to employers. This also includes those who came late. Indirectly, it will decrease the productivity as company; projects can be disturbed as she has to work on it to meet the deadline which may cause pressure.
If Ms. Apple Any lateness is due to internal factors such as habit, Madam May May can give her an adequate warning letter and give a clear signal to her that Ms. Apple Ang must be responsible for her job and do not come late to work for any excuses.
If the case still remains unchanged, Madam May May can deducts her paychecks,
Ms. Apple Ang, who comes late for work is showing high consistency. This attributes to high internal and low external factors. Internal factors might be due to her attitude or habit while external factors might be due to traffic, sick or emergency.
Madam May May should find out that is really Miss Apple Ang‘s lateness is due to external cause. This is because, sometimes, Madam May May may engage in Fundamentals Attribution Error which means underestimate the external factors and overestimate the internal factors of others.
For example, the first time Miss Apple Ang came late because of overslept, then the second time she comes late, Madam May May may perceive her to oversleep again when her second lateness is due to tyre puncture. Madam May May might blame her first without her explanation, thus making wrong perception.
Next, Halo Effect might occur as Madam May May draws a general impression about Miss Apple Ang on her lateness. For example, Miss Apple Ang is being late for work three times this week; Madam May May may assume that she will be late as well on next week.
We suggest Madam May May to start with a heart to heart conversation. Madam May May can explain why Miss Apple Ang should not go to work late and why it’s a problem for the business, ascertain why Ms. Apple Ang is late, and focus on the problem solving.
Madam May May should explain to Miss Apple Ang that employee’s absenteeism is a huge cost to employers. This also includes those who came late. Indirectly, it will decrease the productivity as company; projects can be disturbed as she has to work on it to meet the deadline which may cause pressure.
If Ms. Apple Any lateness is due to internal factors such as habit, Madam May May can give her an adequate warning letter and give a clear signal to her that Ms. Apple Ang must be responsible for her job and do not come late to work for any excuses.
If the case still remains unchanged, Madam May May can deducts her paychecks,