To be able to communicate orally in English in different social contexts is one of the most essential skills that Malaysians are in the process of acquiring. We use oral communication with the help of language, in a few forms which depends on our communication needs. There’s intrapersonal communication which occurs within us to think, to reason, etc. There’s also a need for interpersonal communication which includes small group communication and public communication to name a few, to be able to fulfil our communication needs in other situations and contexts. Communication comes naturally as we communicate all the time with ourselves, other people and sometimes with an audience as in during a public speaking. Our education system here in Malaysia, stresses good communication skills but first, it is vital to understand the whole process of communication, the types of communication, the functions and the strategies of an effective communication.
THE PURPOSES OF COMMUNICATION.
Communication is important so as to acquire knowledge, pass information, persuade others of our frame of thinking, and develop goodwill as in maintaining and forming a harmonious relationship with others. Definitions of communication.
Before beginning to learn about the process communication, the definition of communication itself should be known. The following are 4 definitions of communication according to 4 different scholars. 1)
Real communication occurs when we listen with understanding – to see the expressed idea and attitude from the speaker’s point of view, to sense how it feels to him, to achieve his frame of reference in regard to the things he’s talking about. (Carl Rogers 1952) 2)
Communication is a process beginning when you have a message that you want to deliver to an audience. The audience receives the message, reacts to it and responds to your message, leading to your reaction and the process goes on and on. (Elizabeth Tierney 1958) 3)
Communication is a systemic process in which people interact with and through symbols to create and interpret meanings. (Julia T. Woods 2009) 4)
Communication occurs when a person or more sends and receives messages that are distorted by noise, occur within a context, have some effect and provide some opportunity for feedback. (Joseph Devito 2009) Now, from these definitions, we can conclude that the process of communication includes elements such as: a)
Context : physical context (e.g. the place of the conversation), psychosocial context (the relationship of the conversing people), the time context, cultural context (the values and beliefs of the conversing people) b)
Source and receiver : the speaker and the listener
Message : verbal (spoken words) and non-verbal (gestures and body language) d)
Interference : noise
Effects : the changes brought about by the conversation
Forms of communication.
There are different kinds of communication as people use verbal and non-verbal ways to convey messages in different contexts, channels and media. Oral communication consists of various skill sets, the most important being able to listen and speak well. Stated below are among the few forms of oral communication that takes place in a typical Malaysian’s everyday life. 1)
Intrapersonal communication: is self talk, conversations we hold with ourselves to reason and think. 2)
Interpersonal communication: communication between several people, ranging from impersonal to personal. 3)
Small group communication: communication within a group.
Public communication: communication involving a speaker and an audience. Speaker usually tries to inform or persuade the audience. 5)
Mass communication: communication whereby message is sent out to receivers throughout the world, i.e. news that’s spread on radio and internet. 6)
Corporate communication: communication taking place in an organisation, i.e. at workplace, during a board member meeting. 7)
Intercultural communication: communication...
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