CARE - AN OPINION STUDY BY EXPERIENCED CMC STAFF,
Mini Project Report
SRI RAMACHANDRA COLLEGE OF MANAGEMENT
In partial fulfillment of the requirements for the award of the Degree of
M.B.A (HOSPITAL & HEALTH SYSTEMS MANAGEMENT)
Reg. No: 2811017
Under the guidance of
Mr. A. SELVAM, MBA, M.Phil, PGDCA, DCBA, CAIIB
SRI RAMACHANDRA COLLEGE OF MANAGEMNT
SRI RAMACHANDRA UNIVERSITY
I certify that this MINI PROJECT work entitled “CMC’S CONTRIBUTION TO HEALTH CARE - AN OPINION STUDY BY EXPERIENCED CMC STAFF” is bonafide project work done by S. MYTHILI, Reg. No.2811017 II year in partial fulfillment of the requirement for the degree of MBA( Hospital & Health System Management) course in Sri Ramachandra college of management, Sri Ramachandra University, Chennai during the academic year 2012-2013.
The project work is an independent and original work of the student done under my guidance.
I hereby declare that this mini project work entitled “CMC’S CONTRIBUTION TO HEALTH CARE - AN OPINION STUDY BY EXPERIENCED CMC STAFF ”
submitted by me, in partial fulfillment of the requirements for the degree of M.B.A (Hospital & Health Systems Management) to Sri Ramachandra College Of Management, is the result of my original and independent research work carried out under the supervision and guidance of Mr. Selvam , Associate professor, Sri Ramachandra college of management, during the Academic year 2012-2013.
I further declare that this report or any part thereof has not been submitted by me anywhere before.
(STUDENT NAME & SIGNATURE)
I am deeply indebted to Dr.K.V.SOMASUNDARAM, Dean of faculties, Sri Ramachandra College of management, for giving me this opportunity to do this project. I am deeply indebted to Dr.A.SIVANIAH, M.Com, MBA, Ph.D, PRINCIPAL, Sri Ramachandra College of management, for giving me this opportunity to do this project. I would like to express my heartfelt thanks to Mr. SAMUEL.N.J .DAVID, Sr. Manager (Mgnt studies &H.R)&Dept.head, Dept. of Hospital Management studies & Staff training & development, CMC for giving this Opportunity to do this project I also thank Ms. SONIA VALAS, Administrator, Dept. of Hospital Management studies & Staff training & development, CMC who helped and guided me to complete this project. I owe my sincere thanks to my faculty guide Mr.A. SELVAM, Associate professor who helped and guided me to complete this project.
I am thankful to Ms. G. JABA RETHINA Senior lecturer, for helping me in statistical tools and I am extending my thanks to MRS. BHOOMA DEVI, lecturer, Ms. VIDYA, Lecturer, Ms. P. SHARANYA, Lecturer and non-teaching staff of Sri Ramachandra College Of Management who supported me to do this project.
I also sincerely thank my friends for their support and encouragement. I take this opportunity to express my love and gratitude to my beloved family members for their immense help and encouragement throughout this study.
List of tables
List of charts
I.1 Statement of Problem
I.2 Need of the Study
I.3 Objective of Study
I.4 Research Methodology
A) Area of Research
C) Sources of Data
D) Period of Study
E) Sampling Techniques
F) Sample Size
G) Statistical Tools
H) Scaling Technique in the Questionnaire
I.5Limitation of the study
Profile of the Organization
Review of Literature
Analysis and Interpretation
1) SWOT analysis
2) Percentage Analysis
3) Weighted Average Analysis
LIST OF TABLES