Operations and Supply Chain Management: True/False Questions

Although planning involves determining how the various supply chain processes (sourcing, making, delivering, and returning) will be met, planning itself is not considered a supply chain process.
False
Delivering is not considered in supply chain analysis when outside carriers are contracted to move products to customers.
False
Service innovations can be patented.
False
Investors pay close attention to efficiency and productivity measures like net income per employee because they are interested in how well the firm manages its workforce relations.
False
Wall Street analysts are not particularly concerned with how efficient companies are from an operations and supply management view.
False
A doctor completes a surgical procedure on a patient without error. The patient dies anyway. In operations management terms, we could refer to this doctor as being efficient but not effective.
True
The goods-services continuum consists of which set of the following categories?
- Pure goods, core goods, core services, pure services
Which of the following are defined as core goods?
-Data storage systems
Current issues in OSCM do not include:
-Increasing global supply chain employment
One of the "package of features" that make up a service is:
- Facilitating goods
Supply chain" refers to processes that move information and material to and from the manufacturing and service processes of the firm. True
Although planning involves determining how the various supply chain processes (sourcing, making, delivering, and returning) will be met, planning itself is not considered a supply chain process.
False
A major aspect of planning involves developing a set of metrics to monitor the supply chain.
True
The approach that advocates making revolutionary changes as opposed to evolutionary changes is called "creation theory."
False
The term "electronic commerce" refers to the buying and selling of electronic products and devices.
False
Attempting to balance the desire