Nvq 3

Topics: Better, Feedback, Reflection Pages: 6 (1686 words) Published: November 22, 2011
Jane Gillespie
Unit 9, page 1 of 2

Engage in personal development in health, social care or children’s and young people’s settings.

1.1 Describe the duties and responsibilities of own work role.

My duties and responsibilities are described in my job descriscription, which relates to the area of health and social care in which I work and my work place. My responsibilities are governed by relevant legislation of the GSCC code of practise for support workers. My workplace policies and procedures are built around these legislations and code of practice, which in turns defines my job description.

1.2 Explain expectations about own work role as expressed in relevant standards.

I refer to the GSCC code of practise which states:
Protect the rights and promote the interests of the service user. Strive to establish and maintain the trust and confidence of service users. Promote independence of service users which protecting them as far as possible from danger or harm. Respect the rights of service users whilst seeking to ensure behaviour does not harm themselves or others. Uphold public trust and confidence in your service.

Be accountable for the quality of my work and I take responsibility for maintaining and improving my knowledge and skills..

2.1 Explain the importance of reflective practice in continuously improving the quality of service protocol.

Reflection is the examination of personal thoughts and actions. This means focusing on how you interact with colleagues, service users and the environment. It means thinking about how you could have done something differently, what you did well, what you could have done better. How you can improve what you have done. It also means reflecting your own values, beliefs and experiences which shape your thoughts and ideas. This will allow you to obtain a clearer picture of your own behaviour and a better understanding of your strengths and take appropriate future action, continually improving your practice and the quality of care you provide for the service user.

2.2 Demonstrate the ability to reflect on practice.

Belief systems do not necessary have the religious or spiritual in nature. Instead, belief can be a method of understanding, organizing and making sense of the world around us. By exploring our personal values and beliefs, we are able to understand our individual perspectives of life and the world around us. Support workers must be careful not to impose our own values and beliefs, and unconsciously projects our world view on into the service users presenting concerns. Support workers may also hold to rigidly to their own values and fail to recognise client’s rights to their own standard beliefs.

The way service users values and beliefs may differ from mine , may be Only likes a bath once per week.
Don’t like to dispose of out of date food.
Likes to wear certain items or colours of clothing every day. Different sexual preferences.

I am responsible for providing an equal, non discriminatory and inclusive service to all people no matter what their beliefs and values are.

Jane Gillespie
Unit 9, page 2 of 3

3.1 Evaluate own knowledge, performance and understanding against relevant standards.

It is my responsibility to ensure my knowledge and skills are up to date. It is important to regulary attend training and refresher courses such as Child Protection Training, Domestic Abuse training, heath and safety training. Legislations and procedures are constantly changing g and it is important to maintain your knowledge and keep it correct. The code of practise states: I am accountable for the quality of my work and take responsibility for maintaining and improving my knowledge and skills. Undertaking relevant training to maintain and improve my knowledge and skills and contributing to the learning and development of others. Seeking assistance from my employer or the appropriate authority if you do not feel able or...
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