NCFE LEVEL 2 UNIT 2
UNIT 2
1.1 My duties and responsibilities as a support worker are maintaining a high standard of care be it in personal hygiene, assistance with laundry and so on.
Maintaining confidentiality and keeping records.
Reporting immediately any incidents that may occur.
Participating in courses that might help me improve my care.
Being supportive and empathic towards everyone.
1.2 Maintaining trust and confidence in the patients by respecting the confidentiality norms.
This is in protecting the rights and promoting the interests and independence of service users. Respecting dignity, privacy, culture and religion of service users. Maintaining the trust and confidence of the service users by keeping confidential information except the one that will pose danger to them.
1.3 Understanding the history of a service user, their background and likes makes a difference about my attitudes towards them. Understanding a service user’s and other colleagues attitudes and beliefs will help me as a support worker with the best practice of putting my own personal attitudes and beliefs aside and respecting the people I work with.
2.1 Reflecting on my work activities is an important way to develop knowledge skills and practice because it helps me think about ideas and observe what worked out and what didn't and to think about the difficulties on the road.
2.2 Understand what is required for competence in own work role, reflecting on own work activities, agreeing a personal development plan and developing own knowledge, skills and understanding. Understand what is required for competence in own work role, reflecting on own work activities, agreeing a personal development plan and developing own knowledge, skills and understanding. My skills, understanding and knowledge meet the standards thanks to this course and past experiences. I am very professional, I will respect the norms and treat the patients fairly and kindly.
2.3 By asking yourself questions and constantly thinking
1.1 My duties and responsibilities as a support worker are maintaining a high standard of care be it in personal hygiene, assistance with laundry and so on.
Maintaining confidentiality and keeping records.
Reporting immediately any incidents that may occur.
Participating in courses that might help me improve my care.
Being supportive and empathic towards everyone.
1.2 Maintaining trust and confidence in the patients by respecting the confidentiality norms.
This is in protecting the rights and promoting the interests and independence of service users. Respecting dignity, privacy, culture and religion of service users. Maintaining the trust and confidence of the service users by keeping confidential information except the one that will pose danger to them.
1.3 Understanding the history of a service user, their background and likes makes a difference about my attitudes towards them. Understanding a service user’s and other colleagues attitudes and beliefs will help me as a support worker with the best practice of putting my own personal attitudes and beliefs aside and respecting the people I work with.
2.1 Reflecting on my work activities is an important way to develop knowledge skills and practice because it helps me think about ideas and observe what worked out and what didn't and to think about the difficulties on the road.
2.2 Understand what is required for competence in own work role, reflecting on own work activities, agreeing a personal development plan and developing own knowledge, skills and understanding. Understand what is required for competence in own work role, reflecting on own work activities, agreeing a personal development plan and developing own knowledge, skills and understanding. My skills, understanding and knowledge meet the standards thanks to this course and past experiences. I am very professional, I will respect the norms and treat the patients fairly and kindly.
2.3 By asking yourself questions and constantly thinking