Two months ago I was asked to attend a Family Forum meeting at my current place of work. These provide an opportunity for friends/relatives to come together with several staff members (including a manager) every month to discuss any developments within the service, or any other business affecting them and their family members. Once everything on the agenda was covered, I took my cue to highlight the topic of activities within the Nursing Home. This was a good opportunity to ask family members if they had any new requests for activities for their relative living within the Nursing Home. Almost instantly the manager chairing the meeting replied that she thought there was more than enough being done in …show more content…
I typed the words ' 'non-verbal communication skills ' ' in the Google search bar. From the list of website suggestions given I chose 'www.skillsyouneed.com. ' Clicking on this link directed me straight to the section on non-verbal communication. This page gives thorough explanations of several different types of non-verbal communication. The paragraph on eye contact explains the importance of this non-verbal skill and the purpose it serves when communicating. This assists the reader in understanding the outcome if the person receiving information lacks eye contact or averts their attention. The use of dividers and also headings for each section made the particular area I was looking for easy to find. This website is aimed at a wide range of people, from students to professionals or even those looking for work. It is a helpful source for anyone looking to improve their interpersonal