Non Verbal Communication

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NON VERBAL
COMMUNICATION
By
Douglas Chin Yi Ren
Muhammad Anas Danial Ismail
Juton Kar
TOPICS
• How Nonverbal Communication is Defined
• Types of nonverbal message codes
• How nonverbal can be a barrier in
intercultural communication
• How other aspects of the culture are revealed
in nonverbal communication behaviors
ACTIONS SPEAKS
LOUDER THAN WORDS!!
ZIDANE
He’s probably very
angry.
NONVERBAL
COMMUNICATION
Achtung!!!
Not all nonverbal behavior = nonverbal
communication
Only when intentionally use symbol to
create meaning for others.
Theory
Nonverbal behavior as analogic rather
than digital(Burgoon and Saine)
3 major approaches to the studies of
nonverbal behavior
Nurture Approach
Nonverbal is innate
Functional approach
Theory
Nurture Approach
Believed that nonverbal communication is
learned.
Nonverbal behavior is innate
Nonverbal behavior is believed to be genetically
determined.
Functional Approach
Focus on the types of nonverbal behaviors and
the communication functions they perform.
NONVERBAL COMMUNICATION
AS INTENTIONAL
COMMUNICATION
• Nonverbal communication can be narrowly
used to refer to intentional use, as in using
a nonspoken symbol to communicate a
specific message
• Nonverbal communication as those
actions and attributes of human that have
socially shared meaning, are intentionally
sent or interpreted as intentional, are
consciously sent or consciously received,
and have the potential for feedback from
the receiver.
Functions
• Replacing spoken
messages.
Sending uncomfortable
messages.
Forming impressions that
guide communication.
Making relationships clear.
Regulating interaction.
Reinforcing and modifying
verbal messages.
NONVERBAL BEHAVIOR AS
CUES
• Some basic nonverbal behaviors seem to
be reliable cues as to a person’s state of
mind.
• Facial expressions are not learned but
biologically determined.
• Most people can tell what another
person’s facial expression means, but
there are of course exceptions.
NON VERBAL AS CUES
• Innate behaviors can change as
we grow and learn our culture.
– Example :
• Smile universally
recognized as sign of
friendliness, it has other
meaning to other culture.
• Germans smile less than
people from US, but
doesn’t mean Germans
are less friendly.
• U.S. wives are usually
shown smiling at their
husband but Japanese
wives are rarely shown
smiling.
Nonverbal Message
The study of nonverbal communication
examines how messages are communicated
through physical behavior, vocal cues and
spatial relationships.
TYPES OF NONVERBAL
COMMUNICATION
• Proxemics.
• Kinesics.
• Chronemics.
• Paralanguage.
• Silence.
• Haptics.
• Clothing.
• Territoriality.
• Olfactics.
PROXEMICS FACTOR
• The study of our use of personal distance
is proxemics.
• “ Cultures differ substantially in their use of
personal space“ – Edward Hall(1959).
PROXEMICS
Distance Description Voice
Intimate Touching to 18
inches
Private situation
with people who
are emotionally
close.
whisper
Personal 18 inches to 4
feet
Handshake
distance.
Soft voice
Casual 4 to 12 feet Distance
between
Customers and
people.
Full voice
Public 12 feet Teacher in a
classroom.
Loud voice
KINESICS
Body language or kinesics :
- Body Movement.
- Gestures.
- Posture.
- Facial Expressions.
- Eye Contact.
“Communication depends heavily on the
actions,postures,movements and expression
of our bodies“ – by Desmond Morris(1979).
CHRONEMICS
• Chronemics
– the study of our use of time.
– ancient cultures have established their own
system in measuring time which differs from
one to another.
– Example :
• Muslims use moon-based calendar system,
– The usage of time varies from culture to
culture.
• Example :
– Arabs engage in up to half an hour of informal
conversation before turning to business.
PARALANGUAGE
Paralanguage include the
following:
- Vocal characterizers such as
laughter and...
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