Product-harm crisis situations have increased in frequency no matter which business is targeted and has a negative effect on its operation. In many instances products can be released as defective or pose a health or safety risk to its users. It could affect the whole lot of production or a small segment of the company’s products at large. The manifestation of such an issue can cause a reduction in sales along with the increase in costs involved in recalling the products affected. This could also prove harmful to the company’s brand and reputation. Challenges pop up and one crisis is to regain the customer’s trust and the reinstatement of the company’s brand as one to be sought after and be proud of. Product-harm crisis situations can be either addressed proactively or passively to their existence. How a company chooses to address this situation determines the effect on their bottom line. This paper addresses what constitutes a product-harm crisis and the potential effect and suggested response from the organization at hand.…
With the Homestead Act passed, it is time for you to claim your 160 acres! Come to the west! You can be like James Oliver who developed a new plow with a sharper edge. Try working on the new bonanza farms with expensive machinery and professional managers. Come live in a dugout, a house dug into the sides of a hill. But be careful because the weather can be harsh causing crops to die and water is scarce. Most farms are in Texas, The Great Plains, and California. Come to the west farmers!…
YakkaTech is an information technology services, they were well known and had a good service, but overtime they started to receive a lot of complaints. They had a hard time to address this issue and to identify where it started as well. The first symptom to address that something was wrong was that as soon as they started to increase the customer service employees, complaints started to increase as well. Besides this, voluntary employee increased making Yakkatech having to hire new technical staff. Having all these employees caused the new employees to lower their productivity. Employees started to feel they were basically doing the same thing every single day. Others didn’t care about consequences and some of them even started having issues from people in other departments. So basically the whole system was “crashed”. Another symptom was that they started giving the employees a higher salary and profit sharing plans, with the hope that this will address this issue, but it didn’t. Employee recommendations to their friends so they would join the company, became minimum. This showed the lack of interest that employees had over the company. To address all these symptoms that I explained they would have to take actions and make them quick. YakkaTech Ltd. had to first address the rising complaints that the customers had towards the company. To solve this, they would have to apply more than one solution. Between the most important one of all, they would first have to start working on the old system that is applied in the company. As it was shown, bringing new employees might be the cause that is stopped working. That’s why they should first change the system to make the departments have a better communication between each other and avoid the conflict (Having a…
Weston Nurseries is a family owned business which has been operated by the Mezitt family for four generations. Peter Mezitt founded Weston nurseries in 1923, and it has grown to employ 250 people on hundreds of acres of land. The nursery has a reputation for high-quality products, a wide variety, and only selling what they grow themselves. Peter’s son Ed inherited his love for landscaping, and the two worked hand in hand for many years growing and developing the nursery. When Peter passed away, his grandchildren Wayne and Roger inherited the business. Each of them cares greatly for the success and longevity of Weston Nurseries, however they often disagreeing with how to move forward and make business decisions. Their extremely different personality characteristics have caused tension whenever business decisions need to be made, and has been negatively impacting business.…
The changes which have to be made in order to implement the proposal.Identify Blessed Farm's stakeholders.…
1. Mr. Weed to me feels stuck between a rock and a hard place. As someone who has grown up in the outskirts of Columbus, Ohio, he feels the need to take into consideration, first, the views of his company from the public point of view before he can side with the company itself. To Mr. Weed If it is destroying his land then it should be stopped. With all of that being said, Mr. Weed is not taking into consideration that there is risk with almost every business venture taken. The company did everything by the books and accounted for all necessary precautions that should have been taken in order to make sure that all associated parties including customers were protected, all areas were shielded off, and warnings were made along with them signing all documents to make sure all terms and conditions were understood. He must realize that the new division, like most everything involves a certain level of risk and guidelines that must be followed, especially by the customer.…
The case comprises of a customer who want to replace the shoes by mistakenly understanding it from Second Stock. Staff of the firm tries to convince them with help of good Communication skills & by make him understand company policy, but failed to do the same. They asks help from headquarters to resolve problem & head quarter suggest to segregate key customers & if he is one of them then give him premium otherwise gently deny demand of customer.…
The Brihanmumbai Municipal Corporation (BMC) garden department is a department which has the authority over 877 plots all over Mumbai as well as authority over more than 19,00,877 trees . As in the year 2008-2009 the garden department planted 19,00,877 tress. The garden deparment is divided in three department according to the areas, they are city with 234 plots , west with 433 plots and east department with 210 plots . The objective of the department is to reduce pollution ,create healthy environment for the citizens.…
1.1 Being an establish company in the region requires the employees to pour in all their efforts in order to for the company to maintain and upgrade its performance in the market. For many years Rare Enterprise has produces to many famous products that make consumer look forward every time the company produces new product in the market. The success of the company produces relies on everybody shoulder from the lowest level to the top level of management as each of them has his/her on responsibilities in ensuring the targets are well achieved. The expectations and the demands are too high as these may direct the employees to unexpected illness.…
We think that there were several problems. The first came up after six weeks in the job. Some other salesman contacted the client in his territory and sold him the products. The problem was that Keith´ s manager Roger Martin haven´ t done anything about it. The second problem came up after first year with the company. Keith was told by his sales manager that his territory was reduced in order to concentrate on potential clients not yet contacted. The next problem occurred when, the company announced reduction of the commissions from the products…
However, in the recent past, things had not seemed to go as the CEO planned. There were growing problems in the organization, which threatened not only its stability but also its very existence. There were increasing customer complaints. The sales department was promising customers delivery dates that were unachievable. It was often booking orders without accurate specifications, which was delaying the engineering design and the actual production of the equipment. There were often errors problems…
The quail industry started in the late 1970s back then quail eggs were just sold in the streets, bus terminal, Chinese restaurant and schools. Quail (coturnix coturnix) commonly known as pugo is a small game bird found both in tropical and temperate region of the world. Pugo is proven to be more productive when raised in areas with, ranging from 31 to 35 degree Celsius.…
Have you ever wonder what kind of farm is better? Nowadays, people have a lot of demands for food namely: quality, price and environmental effects. This makes many debates between family farm and company farm. Therefore, this essay will help people have a better understanding about family farm and agribusiness by comparison and contrast advantages and disadvantages of these two types of production methods.…
Imagine growing a vegetable garden without having to fight the soil. No more worries about too much water; or…
According to the 8 o’clock news of SBS, cabbages that were harvested in Nam-Yang-Joo went directly to the local market without any middlemen’s intervention. It didn’t even take 2 hours for the newly harvested vegetables to arrive on the shelves. Also the price of these vegetables is 20% lower than others. By just looking at this we can see that local farming is very beneficial. But not only it is fresh and cheap, it supports the locals and reduces the environmental cost.…