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The London Ambulance Service NHS Trust (LAS) responds to medical emergencies in Greater London, England, with its ambulances and other response vehicles,[1] and over 4,500 staff at its disposal.
It is one of 12 ambulance trusts in England providing emergency medical services, and is part of the National Health Service (NHS), receiving direct government funding for its role. There is no charge to patients for use of the service, every person in England has the right to the attendance of an ambulance in an emergency.
The LAS responds to over 1.5 million calls for assistance every year.[2] All 999 calls from the public are answered at the Emergency Operations Centre (EOC) in Waterloo, which then dispatches the appropriate resources. To assist, the service's command and control system is linked electronically with the equivalent system for the Metropolitan Police. This means that police updates regarding specific jobs will be updated directly on the computer-aided dispatch (CAD) log, to be viewed by the EOC and the resources allocated to the job.
Contents
• 1 History
• 2 Structure
• 3 Staff roles
• 4 Fleet
• 5 Notable incidents
• 6 Service difficulties o 6.1 1992 CAD failure o 6.2 2000 Ambulance response times o 6.3 2005 Reaction to events of 7 July 2005 o 6.4 2006 Computer system crash o 6.5 2009 Heatwave o 6.6 2010 Loss of ECP funding o 6.7 2010 Frontline radios o 6.8 2010 Headquarters fire o 6.9 2011 CAD failure o 6.10 2012 CommandPoint implementation re-attempt
• 7 See also
• 8 References
• 9 External links

[edit] History
The first permanent ambulance service in London was established by the Metropolitan Asylums Board (MAB) in 1897, and was used to transport patients to its hospitals.[3]
In 1930, the work of the MAB was taken over by the London County Council, who also took charge of the fleet of 156 ambulances.[3]
During World War II, the London Auxiliary Ambulance Service was operated by over 10,000 auxiliaries, mainly

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