Moto: Coming to America from Japan

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Moto: Coming to America from Japan

Jesús Pérez Hernando
David Cabello López

Question 1
What was Moto´s purpose and agenda for the first meeting with Crowell? How does he try to implement his agenda?

Moto's originally intended to close a contract for the sale of his company with one of the best companies in America for which to make an appointment with Mr Crowell Allmack president, the company which wanted to Moto's closing.

Moto in this first meeting was intended to give a good impression, give a good image of your company, be friendly, for which he had made a 6-week intensive course in English and also about the history and customs in America, he had a lot of effort preparing for the meeting.

Moto also buy a present for Mr. Crowell, it was about dolls originating from Japan, which had been picking his wife, and what I wanted to give a good image, which was frustrated when he gave Mr Crowell, and he answered that her daughter would enjoy them, because Moto was offended, as with the business card he gave Moto Crowell, who put in his pocket, while Moto did not understand why.

From our point of view, if you make an appointment with a manager from another country different from the company, it is first important to know the protocol to be followed at meetings in this country, because as in this situation, to Moto is a Crowell offense keep your card in the pocket, as in Japan is important, because they appear all references to the person in question.

On the other hand it is also important to know the customs of that country, and you can not treat a person of a different country with a different culture and customs as a person but in your own country, because they may feel displaced.

Question 2
What communication problems were there between Moto and Crowell? Nowadays intercultural communication is the foundation of effective communication. This is the basis on which underscores the complex realities of the XXI century, as the encounters between citizens of different cultures are much more common than in earlier times, it is necessary to know the different beliefs affect understanding between people of different cultures . For this reason, the main problem between Moto and Crowell is the lack of understanding towards each other, when they handle their business affairs, since both come from very different cultures and customs, each of them should understand and know before to establish a meeting as serious as is the trading company.

So it is clear that there is a danger of generalizing when ascribed to members of a nation identical patterns of behavior. But when negotiating, humans are pretty much the same everywhere, so it does not seem to be something that depends on the nationalities. However, they can appreciate cultural differences between nations or geographic areas worldwide, although they have less to do with the core and substantive aspects of negotiation with the environment or context thereof. Well, from the point of view the context in which negotiations are carried out can be distinguished from each other, communication between members is clear and explicit. The meaning fits exactly what it says, leaving little room for subjective interpretation. Or Rather, communication is more art is ambiguous, subtle and indirect. And non-verbal communication and personal relationships take on a new importance. With all this we realize that the situation described in the text corresponds to this last point, which should both Moto and Crowell to know something more about them before making the meeting.

Question 3
What was the sagnificance of the dolls? What went wrong?

Kokeshi dolls are traditional Japanese dolls that are originally from northern Japan. They are handmade from wood. Kokeshi dolls don’t have arms or legs and the body has a floral design painted in red, black or yellow.

The significance of the dolls was that they originally were from northern part of Japan, the area which...
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