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motivating
ninth edition

STEPHEN P. ROBBINS

Chapter

16
© 2007 Prentice Hall, Inc.
All rights reserved.

MARY COULTER

Motivating
Employees

PowerPoint Presentation by Charlie Cook
The University of West Alabama

LEARNING OUTLINE
Follow this Learning Outline as you read and study this chapter.

What Is Motivation?
• Define motivation.
• Explain motivation as a need-satisfying process.

Early Theories of Motivation
• Describe Maslow’s hierarchy of needs and how it can be used to motivate.
• Discuss how Theory X and Theory Y managers approach motivation. • Describe Herzberg’s motivation-hygiene theory.
• Explain Herzberg’s views of satisfaction and dissatisfaction. © 2007 Prentice Hall, Inc. All rights reserved.

16–2

L E A R N I N G O U T L I N E (cont’d)
Follow this Learning Outline as you read and study this chapter.

Contemporary Theories of Motivation
• Describe the three needs McClelland proposed as being present in work settings.
• Explain how goal-setting and reinforcement theories explain employee motivation.
• Describe the job characteristics model as a way to design motivating jobs.
• Discuss the motivation implications of equity theory.
• Contrast distributive justice and procedural justice.
• Explain the three key linkages in expectancy theory and their role in motivation.
© 2007 Prentice Hall, Inc. All rights reserved.

16–3

L E A R N I N G O U T L I N E (cont’d)
Follow this Learning Outline as you read and study this chapter.

Current Issues in Motivation
• Describe the cross-cultural challenges of motivation.

• Discuss the challenges managers face in motivating unique groups of workers.
• Describe open-book management, employee recognition, pay-for-performance, and stock option programs.

© 2007 Prentice Hall, Inc. All rights reserved.

16–4

What Is Motivation?
• Motivation
 Is the result of an interaction between the person and a situation; it is not a personal trait.

 Is

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