Mobile Banking

Topics: Mobile banking, Bank, Mobile phone Pages: 45 (13303 words) Published: April 29, 2013
Mobile banking
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| It has been suggested that SMS banking be merged into this article or section. (Discuss) Proposed since April 2009.| ‹ Whether to make the |reason= mandatory for the {{cleanup}} template is being discussed. See the request for comment to help reach a consensus.› | This article may require cleanup to meet Wikipedia's quality standards. (Consider using more specific cleanup instructions.) Please help improve this article if you can. The talk page may contain suggestions. (September 2010)|

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Mobile banking (also known as M-Banking, mbanking, SMS Banking) is a term used for performing balance checks, account transactions, payments, credit applications and other banking transactions through a mobile device such as a mobile phone or Personal Digital Assistant (PDA). The earliest mobile banking services were offered over SMS. With the introduction of the first primitive smart phones with WAP support enabling the use of the mobile web in 1999, the first European banks started to offer mobile banking on this platform to their customers[1]. Mobile banking has until recently (2010) most often been performed via SMS or the Mobile Web. Apple's initial success with iPhone and the rapid growth of phones based on Google's Android (operating system) have led to increasing use of special client programs, called apps, downloaded to the mobile device. Contents [hide]  * 1 A mobile banking conceptual model * 2 Trends in mobile banking * 3 Mobile banking business models * 3.1 Bank-focused model * 3.2 Bank-led model * 3.3 Non-bank-led model * 4 Mobile banking services * 4.1 Account information * 4.2 Payments, deposits, withdrawals, and transfers * 4.3 Investments * 4.4 Support * 4.5 Content services * 4.6 Future functionalities in mobile banking * 5 Challenges for a mobile banking solution * 5.1 Handset operability * 5.2 Security * 5.3 Scalability and reliability * 5.4 Application distribution * 5.5 Personalization * 6 Mobile banking in the world * 7 See also * 8 Notes * 9 References| [edit] A mobile banking conceptual model

In one academic model,[2] mobile banking is defined as:
Mobile Banking refers to provision and availment of banking- and financial services with the help of mobile telecommunication devices.The scope of offered services may include facilities to conduct bank and stock market transactions, to administer accounts and to access customised information." According to this model Mobile Banking can be said to consist of three inter-related concepts: * Mobile Accounting

* Mobile Brokerage
* Mobile Financial Information Services
Most services in the categories designated Accounting and Brokerage are transaction-based. The non-transaction-based services of an informational nature are however essential for conducting transactions - for instance, balance inquiries might be needed before committing a money remittance. The accounting and brokerage services are therefore offered invariably in combination with information services. Information services, on the other hand, may be offered as an independent module. Mobile phone banking may also be used to help in business situations as well as financial [edit] Trends in mobile banking

The advent of the Internet has enabled new ways to conduct banking business, resulting in the...
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