Mintzberg

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Henry Mintzberg’s 10 Managerial Roles
INTERPERSONAL CATEGORY

5.

Disseminator - This is where you communicate potentially useful information to your colleagues and your team. Ex: Send memos and reports; inform staffers and subordinates of decisions.

6.

Spokesperson - Managers represent and speak for their organization. In this role you're responsible for transmitting information about your organization and its goals to the people outside it. Ex: Pass on memos, reports

and
informational
materials;
participate
in
conferences/meetings and report progress.

The roles in this category involve providing information and ideas. 1.

Figurehead - As a manager, you have social, ceremonial and legal responsibilities. You're expected to be a source of inspiration. People look up to you as a person with authority, and as a figurehead. Ex: Greet visitors, sign legal documents, attend ribbon cutting ceremonies, host receptions, etc.

2.

Leader - This is where you provide leadership for your team, your department or perhaps your entire organization; and it' s where you manage the performance and responsibilities of everyone in the group. Ex: Includes almost all interactions with subordinates.

3.

Liaison - Managers must communicate with internal and external contacts. You need to be able to network effectively on behalf of your organization. Ex: Business correspondence, participation in meetings with representatives of other divisions or organizations.

DECISIONAL CATEGORY
The roles in this category involve using information.
7.

Entrepreneur - As a manager, you create and control change within the organization. This means solving problems, generating new ideas, and implementing them. Ex: Implement innovations; Plan for the future.

8.

Disturbance Handler - When an organization or team hits an
unexpected roadblock, it's the manager who must take charge. You also need to help mediate disputes within it. Ex: Settle conflicts between...
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