Mas Airlines

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Our Vision

Our Customer Value Proposition

To be the Number One Airline in Asia by 2015.

To deliver distinguished service to both
business and leisure travellers who value

Our Mission

comfort and personalised service. With

To be a Consistently Profitable Airline.

Malaysian Hospitality in mind, at Malaysia
Airlines, we make our guests feel welcome
and special, enabling them to enjoy a
consistently comfortable and comforting
travel experience.

Non-stop MH.
This is Malaysian Hospitality.

Malaysia Airlines welcomed
its first own Boeing 737-800
aircraft in November 2010.
It was a historical milestone
as it marks the beginning
of a new and transformed
Malaysia Airlines.

Statement of Corporate Social Responsibility

Contents
2
6
8
9
10
11
22
32
42
48
56
64
68
69
74
80
98
104
107
121
270
273

Journey of Transformation
Notice of Annual General Meeting
Statement Accompanying
the Notice of Annual General Meeting
Corporate Information
Group Structure
Board of Directors
Senior Management
Financial and Statistical Highlights
Chairman’s Statement
Managing Director’s Statement
Operational Review
Route Network
Details of Board of Directors’ Meeting
Audit Committee Report
Statement of Internal Control
Statement of Corporate Governance
Statement of Corporate Social Responsibility
List of Company Properties
Analysis of Shareholdings
Financial Report
Corporate Directory
Proxy Form

1

• Inaugural flight to
Dammam
• MASkargo inks
wet-lease
agreement with
Southern Air

• Agreement between
Malaysia Airlines and
Muhammadiyah Travel
& Tours Sdn. Bhd
• First ‘Make A Wish’
career and travel
wish granted
• Delta II Bootcamp

• Malaysia Airlines signs
code-share agreement
with Oman Air
• World’s first iPad kiosk launched at
Malaysia Airlines’ Ticket Office
• Malaysia Airlines introduces
daily flights to Seoul

• B737-800 first aircraft
arrives
- Hillary Clinton attends the
Welcome Reception
- Inaugural flight to Haneda
from Kota Kinabalu

• Group IT receives
Payment
Card Industry Data
Security
Standard (PCI DSSS)
certification

• Malaysia Airlines Engineering
& Maintenance and
AFI KLM E&M sign a
10-year component
support contract
• Malaysia Airlines
announces RM233 million
net profit for third quarter 2010
• World Travel Awards (WTA)
names Malaysia Airlines as
‘World’s Leading Airline to Asia’

• MASholidays now available online

PURCHASE

Reserve your destination,
anytime, anywhere

6

Malaysian Airline System Berhad (10601-W)

Notice of
Annual General Meeting
NOTICE IS HEREBY GIVEN THAT the Fortieth Annual General Meeting of Malaysian Airline System Berhad will be held at the Auditorium, 1st Floor, South Wing, MAS Academy, No. 2 Jalan SS7/13, Kelana Jaya, 47301 Petaling Jaya, Selangor Darul Ehsan on Monday, 27 June 2011 at 10.00 a.m. for the following purposes:AGENDA

AS ORDINARY BUSINESS
1. To receive the Audited Financial Statements for the financial year ended 31 December 2010 and the Reports of Directors and Auditors thereon.

Resolution 1

2. To re-elect the following Directors who shall retire pursuant to Article 139 of the Company’s Articles of Association, and who, being eligible, offer themselves for re-election:(i) Keong Choon Keat (ii) Datuk Amar Wilson Baya Dandot

(iii) Martin Gilbert Barrow

Resolution 2
Resolution 3
Resolution 4

3. To re-elect the following Directors who shall retire pursuant to Article 137 of the Company’s Articles of Association, and who, being eligible, offer themselves for re-election:(i) Mohammed Rashdan bin Mohd Yusof (ii) Datuk Sukarti bin Wakiman

Resolution 5
Resolution 6

4. To consider and if thought fit, to pass the following Ordinary Resolution pursuant to Section 129(6) of the Companies Act 1965:“THAT Dato’ N. Sadasivan a/l N. N. Pillay, retiring pursuant to Section 129(6) of the Companies Act 1965, be and is hereby re-appointed...
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