Management Practices of Banglalink
REPORT ON MANAGEMENT PRACTICES OF ‘BANGLALINK’
Course Title: Course Code: Submitted to:
Principles of Management MGT-101
Dr. Motaher Hossain
Course Instructor(MGT-101) Institute of Business Administration Jahangirnagar University
Submitted by:
Aniqa Tahsin Anchal(787), Md. Shafaeth Zaman(802), Nafiz Imtiaz Noor(816), Sabiha Sultana(1257), Md. Aftarul Islam(1981)
Submission Date:
21st November 2011
INSTITUTE OF BUSINESS ADMINISTRATION JAHANGIRNAGAR UNIVERSITY SAVAR, DHAKA.
1
Letter of transmittal
November 21, 2011 Motaher Hossain Course instructor Principles of Management (MGT-101) Institute of Business Administration Jahangirnagar University Subject: Submission of the report on the management practice of BANGLALINK Sir, We have a great pleasure to submit this report on ‘Management Practices’ of ‘Banglalink’. You assigned us to prepare this report as a part of Principles of Management course (MGT-101) requirement. While preparing this report we have tried to follow your instruction given in the class. We hope that this report despite its lack of information will be a gateway to understand ‘The Management Practices’ of ‘Banglalink’. We really enjoyed doing such an informative report. If you have further quires regarding this report, we gladly remain stand by whenever you ask for it. Sincerely yours, ----------------------------------------------------------
Aniqa Tahsin Anchal(787),
Shefaeth Zaman(802),
------------------------------
-------------------------
Nafiz Imtiaz Noor(816),
Sabiha Sultana(1257),
-----------------------Md. Aftarul Islam(1981)
2
TABLE OF CONTENTS
Executive Summary 1.0:Introduction 1.1 About the Topic 1.2 Origin of the study 1.3 Objective of the report 1.4 Scope of the report 1.5 Research Methodology 1.6 Sources of Data Collection 2.0:Organizational Overview 2.1 Company at a glance 2.2 Making a difference 2.3 Company acquaintance 3.0:Managerial Functions 3.1 Functions of management
Course Title: Course Code: Submitted to:
Principles of Management MGT-101
Dr. Motaher Hossain
Course Instructor(MGT-101) Institute of Business Administration Jahangirnagar University
Submitted by:
Aniqa Tahsin Anchal(787), Md. Shafaeth Zaman(802), Nafiz Imtiaz Noor(816), Sabiha Sultana(1257), Md. Aftarul Islam(1981)
Submission Date:
21st November 2011
INSTITUTE OF BUSINESS ADMINISTRATION JAHANGIRNAGAR UNIVERSITY SAVAR, DHAKA.
1
Letter of transmittal
November 21, 2011 Motaher Hossain Course instructor Principles of Management (MGT-101) Institute of Business Administration Jahangirnagar University Subject: Submission of the report on the management practice of BANGLALINK Sir, We have a great pleasure to submit this report on ‘Management Practices’ of ‘Banglalink’. You assigned us to prepare this report as a part of Principles of Management course (MGT-101) requirement. While preparing this report we have tried to follow your instruction given in the class. We hope that this report despite its lack of information will be a gateway to understand ‘The Management Practices’ of ‘Banglalink’. We really enjoyed doing such an informative report. If you have further quires regarding this report, we gladly remain stand by whenever you ask for it. Sincerely yours, ----------------------------------------------------------
Aniqa Tahsin Anchal(787),
Shefaeth Zaman(802),
------------------------------
-------------------------
Nafiz Imtiaz Noor(816),
Sabiha Sultana(1257),
-----------------------Md. Aftarul Islam(1981)
2
TABLE OF CONTENTS
Executive Summary 1.0:Introduction 1.1 About the Topic 1.2 Origin of the study 1.3 Objective of the report 1.4 Scope of the report 1.5 Research Methodology 1.6 Sources of Data Collection 2.0:Organizational Overview 2.1 Company at a glance 2.2 Making a difference 2.3 Company acquaintance 3.0:Managerial Functions 3.1 Functions of management
References: Sue Keaveney, “Customer Switching Behavior in Service Industries: An Exploratory Study,” Journal of Marketing, April, 1995, pp. 71-82. www.aktel.com www.btrc.gov.com Kotler (2001), “Marketing Management” The Millennium Edition, New Delhi: Prentice-Hall international.