Management Information System Test Notes

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TECHNOLOGY, INFORMATION, AND SOCIETY
The Plan
* 3 great moments in human history (3 eras)
* Technology: progression and shock
* A Lesson from History: The Automobile (classic vs. expressive technology) * The current example: IT
Three Great Moments in Human History
(1) First Wave – Agrarian Revolution
a. Wealth is in the land (exhaustible / exclusive)
(2) Second Wave – Industrial Revolution (mass production and assembly line) b. Wealth is in the labor, land, and capital (diminished, exclusive) c. Centralization and standardization (massification)

i. Death of the artisan
(3) Third Wave – Information Revolution
d. Wealth is the knowledge (non-exhaustible, non-exclusive) e. Demassification
f. What you have isn’t nearly as important as what you know ii. Only 2.5% of jobs are considered agriculture
iii. 70% of all US jobs make no tangible product

TECHNOLOGY: PROGRESSION AND SHOCK
Future Shock: Alvin Toffler (1970)
* Inability of people to adapt to the technology being thrown at them * 0 – 1750 ADTechnology knowledge doubles
* 1750 – 1890 ADTechnology knowledge doubles
* 1900 – 1950 ADTechnology knowledge doubles
* In the last 50 years, there has been more technological progression than the last 10,000 years * Turn of the century: Toffler’s Future Shock generation * At the beginning: horse and buggy, foot, bicycle

* At the end: cars, trains, airplanes, mass transit, jets, space flight, shuttles, space stations * Dates to Remember:
* July 20, 1969 first man on the moon
* April 12, 1981 first space shuttle sent up
* January 28, 1986 challenger explosion
* February 1, 2003 second challenger
A Lesson from History: The Automobile
* Written in 1923, about the automobile:
* Americans measure distance in minutes, not miles
* Isolated wasteland becomes choice property
* Swelled the duties and fees of village constable
* Enriched the American vocabulary with words like “flivver, skid, jaywalker” * Captured American hearts, imaginations, and pocketbooks * Today, the car serves as a status symbol
* A mini “home away from home”
* Extended sense of privacy (people picking their nose in their car example) * Caused emigration to the suburbs (social mobility)
* Altered cities into undefined metro areas (everywhere is developed) * Spawned numerous support and complementary industries
* Destroyed the notion that a major purchase had to be a permanent commitment * In 1970, a major purchase meant at least 3.5 year ownership * Contributed greatly to the idea of a “disposable” society The Current Example: IT

* Blurring the lines of home and work life
* Changing the image of community
* Demassification
* Blurring lines between producer and consumer
* Changing the old world view of the “shopping experience” * Shifting product to service
* Changing images on property
* Business philosophy -5 Ms + I (will talk more about this later) * The humans must control the technology, not the other way around

4 ETHICAL ISSUES – Property, Accessibility, Privacy, Accuracy Accuracy
* Up to 50% of local law enforcement records have some sort of error * Important because of the massive amount of decisions made without our knowledge or consent * Example: automatic consideration for jobs or scholarships * Relies 100% on the accuracy of the data entered about you Access

* Higher level issuesocietal issue
* Similar to the issue of literacy in the 60s, 70s, and 80s * Now, we have a situation of information illiteracy
* Back to “have’s and have not’s”
* Issue of knowing where and how to retrieve information * Out of 6 billion people, only 18% have connections to the internet Property
* Typically, property violation occurs...
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