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Principles of Management Control Systems
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ICFAI UNIVERSITY

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Principles of Management Control Systems
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ICFAI Center for Management Research
Road # 3, Banjara Hills, Hyderabad – 500 034

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 The Institute of Chartered Financial Analysts of India, January 2006. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means – electronic, mechanical, photocopying or otherwise – without prior permission in writing from Institute of Chartered Financial Analysts of India.

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ISBN 81-7881-995-3 Ref. No. PMCS/A 01 2K6 31
For any clarification regarding this book, the students may please write to ICFAI giving the above reference number, and page number. While every possible care has been taken in preparing this book, ICFAI welcomes suggestions from students for improvement in future editions.

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Contents
PART I: AN OVERVIEW OF MANAGEMENT CONTROL SYSTEMS Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Introduction to Management Control Systems Approaches to Management Control Systems Designing Management Control Systems Key Success Variables as Control Indicators Organizing for Adaptive Control Autonomy and Responsibility Transfer Pricing 3 15 28 42 57 71 87

PART II: MANAGEMENT CONTROL ENVIRONMENT

Chapter 8 Chapter 9 Chapter 10 Chapter 11 Chapter 12 Chapter 13 Chapter 14 Chapter 15 Chapter 16

Strategic Planning and Programming Budget as an Instrument of Control Reward Systems

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PART III: MANAGEMENT CONTROL PROCESSES

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99 114 139 152 163 177 185 208 221 234 242 258 279 287 295 301 304

Continuous Process Improvement Methods Strategic Cost Management

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PART VI: MANAGEMENT CONTROL IN SPECIFIC SITUATIONS Control in Multinational Corporations Control in Nonprofit Organizations Control in Service Organizations Management Control of Projects Control in the Age of Empowerment Management Control and Ethical Issues Chapter 17 Chapter 18 Chapter 19 Chapter 20 Chapter 21 Glossary Bibliography Index

PART VII: MANAGEMENT CONTROL AND EMERGING AREAS

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Auditing Audit of Management Functions

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PART V: MANAGERIAL COSTING

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Management Control of Operations

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PART IV: MANAGEMENT CONTROL TOOLS

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Detailed Contents
PART I: AN OVERVIEW OF MANAGEMENT CONTROL SYSTEMS
Chapter 1: Introduction to Management Control Systems: Importance of Control Systems: Elements of a Control System – Nature of Management Control Systems: Important Features of Management Control Systems, Management Control Process, Characteristics of a Good Management Control System, Distinction between Strategy Formulation, Management Control and Task Control – Types of Management Control Systems: Formal Control System, Informal Control System – Subsystems and Components of Management Control Systems: Formal Control Process, Informal Control Process Chapter 2: Approaches to Management Control Systems: Cybernetic Approach to Management Control Systems: Characteristics of a Cybernetic System, Cybernetic Paradigm and the Control Process, Designing Management Controls, Control Process Hierarchy – Contingency Approach to Management Control Systems: The Need for the Contingency Approach – Strategy and Control Systems: Corporate Strategy, Business Unit Strategy Chapter 3: Designing Management Control Systems: Steps in Designing Management Control Systems: Choice of Controls, Tightness of Controls – Factors Influencing the Design of Management Control Systems: Managerial Styles and the Design of Control Systems: Corporate Culture and Design of Control Systems, Decentralization and Design of Control Systems, Organizational Slack and Design of Control Systems, Stakeholder...
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