Management and Business Managers

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Questions & Answers: Lecture 1: Managing IT in an E-World

1. Define the mean of Information Technology, and discuss how the management of IT has changed? 2. Discuss the main changes of recent IT trends?
3. The Information Technology trends offered new ways for competition and new ways of working- Explain that? 4. Discuss how the Information Technology offers new ways of business competition? 5. Discuss how the Information Technology offers new ways of working? 6. Differentiate and explain the advantages & disadvantages for them : Free Agents & Virtual Teams ? 7. What means by IS? What are the three assets of technology ( 3 IT recourse) ? 8. Explain how can manage the IT recourses in modern organizations? 9. What are the roles of people in managing IS of the organizations?

THE IS MANAGEMENT ROLE IN ORGANIZATIONS
People Roles
* IT Leadership Roles (IS Leaders) = Chief Information Officer (CIO) * Other IS Managers
* IS Professionals
* Business Managers
* End Users

Typical IS Organization Chart

Assig#1: Identify the roles of
* CEO, CIO, CISO, COO, CFO, CKO, VP
* chief executive officer (CEO)
* Chief Information Officer (CIO)
* Chief Financial Officer (CFO)
* Chief Information Security Officer(CISO)
* Chief operating officer (COO)
* Chief Knowledge Officer (CKO)
* Vice-President (VP)
Review Questions
1. Define what is encompassed in the term information technology.

Information technology includes both the computer technology that enables the processing and storing of information as well as the communication technology that enables the transmission of this information.

2. What are some of the ways that IT has become “pervasive”?
Pervasive = adjective (especially of something unwelcome) spreading widely throughout an area or a group of people. In the workplace, IT has become commonplace. It is becoming rare for an employee in most industries to go a day without interacting with some form of IT. Further, more employees are becoming reliant upon IT for some of their daily tasks or even may perform the majority of their daily work using IT.

However, IT has not only become pervasive in the workplace: IT can also commonly be found in the home and in public areas. In fact, by the end of the 1990s, these technologies had become so commonplace that airplane passengers today are instructed as to when the use of computers and cellular phones are and are not permitted. Airports, cafes, and other public locations are also already offering wireless network access, which make possible access to other individuals and computer networks while walking down a hallway or eating lunch.

Further, for some individuals, their social life is facilitated by or completely dependent upon IT. Cell phones, text messages, blogs, social networking websites, emails, web cams, online games, virtual worlds, and other forms of digital communication have become more pervasive in recent years and have replaced some face-to-face social interaction.

3. What kinds of portable IT can help employees work more efficiently and effectively?

Today’s portable technologies allow employees to work outside of the confines of physical offices – at home, at a client organization, or on the road. Lightweight portable microcomputers and handheld devices have become so useful and affordable that they have become indispensable for the traveling business professional. This means that employees can gain access to company resources as needed, and can keep working while using public transportation.

4. What kinds of IT can help support teams when team members work at different locations?

The most basic kind of IT for supporting virtual teams is the communication technology that facilitates the transmission of information among the team members. This may include telephone and Internet connectivity as well as devices and software that use...
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