MAN2021 CASE 1 
1. How might the implications of the P-O-L-C framework differ for an organization like Goodwill Industries versus a firm like Starbucks?
2. What are Goodwill’s competitive advantages?
It is engaged in a quasi-public service i.e job training, employment placement services are non-rival but exclusive, so Goodwill stands to make lots of profits in countries were there is a high unemployment rate while keeping even in countries with low unemployment.
3. Goodwill has found success in the social services. What problems might result from hiring and training the diverse populations that Goodwill is involved with? Persons who face employment challenge usually lack basic skills for the workplace. Goodwill has to invest lots of money in training these to first understand the needs of the corporate environment and what it means to maximize profit rather than utility since most of these are used to spending time at home.
The disabled are always a discriminated lot and their contribution to marginal revenue for a firm will be expected to be low, so Goodwill will face lots of challenges finding a company that is ready to make a loss on employee compensation for a disabled employee.
4. Have you ever experienced problems with discrimination in a work or school setting?
My ethnicity is Hispanic. My parents were not born in the U.S. When I began Elementary school, it was in a relatively “white school”. My first language was Spanish, so when I began school I spoke English because my parents taught me but the school felt I should be put in ESOL class. The ESOL class was to fully teach me the English language. I was made fun of because I didn’t go to recess with the other students but rather go to a class and learn English. At six years old, I never thought I would feel discrimination but I did. Discrimination is everywhere and it would never end because people are all different and view life and people differently as well.
5. Why do you think Goodwill believes it
2. What are Goodwill’s competitive advantages?
It is engaged in a quasi-public service i.e job training, employment placement services are non-rival but exclusive, so Goodwill stands to make lots of profits in countries were there is a high unemployment rate while keeping even in countries with low unemployment.
3. Goodwill has found success in the social services. What problems might result from hiring and training the diverse populations that Goodwill is involved with? Persons who face employment challenge usually lack basic skills for the workplace. Goodwill has to invest lots of money in training these to first understand the needs of the corporate environment and what it means to maximize profit rather than utility since most of these are used to spending time at home.
The disabled are always a discriminated lot and their contribution to marginal revenue for a firm will be expected to be low, so Goodwill will face lots of challenges finding a company that is ready to make a loss on employee compensation for a disabled employee.
4. Have you ever experienced problems with discrimination in a work or school setting?
My ethnicity is Hispanic. My parents were not born in the U.S. When I began Elementary school, it was in a relatively “white school”. My first language was Spanish, so when I began school I spoke English because my parents taught me but the school felt I should be put in ESOL class. The ESOL class was to fully teach me the English language. I was made fun of because I didn’t go to recess with the other students but rather go to a class and learn English. At six years old, I never thought I would feel discrimination but I did. Discrimination is everywhere and it would never end because people are all different and view life and people differently as well.
5. Why do you think Goodwill believes it