Kudler Frequent Shoppers Program

Legal, Ethical, and Security Concerns in Kudler's Frequent Shoppers Program
BSA/310

Legal, Ethical, and Security Concerns for the upcoming Frequent Shoppers Program Kudler Fine Foods is a food chain that sells specialty items. They are located in the San Diego Metro area and have three locations. Kudler Fine Foods specializes in high-end grocery items from both imported and domestic suppliers. They are well known for their fresh baked pastries, specialty dairy selection, a large cheese selection, and other products. Kudler’s number one priority is customer service. Kudler Fine Foods is hoping to improve its sales by becoming more efficient in its day to day operations. They want to increase the purchase cycle of their consumers
• Organizations are required to provide information to the recipient for online service to meet E-Commerce Regulations, before any type of business can be done online. • Businesses have to make all their strategies for advertising and promotions according to the E-Commerce Regulations guidelines before they release a Frequent Shopper Program to the public. • For online business transactions Electronic contracts can be signed electronically. However, the business organizations are required to have a physical signature for the approval of an online order. • Because of the E-Commerce the businesses have to consider the tax laws of the Country they are in. The reason is that tax laws are different in every country. • All of the online shoppers need to be given a copy of all the conditions and terms.
Ethical Considerations of Frequent Shopper Program There are many ethical considerations that need to be measured by Kudler Fine Foods Stores that should be included in their frequent shopper program. Some of the ethical considerations are below: • The customer has to give authorization before any of their personal information can be
Continually keeping customer records up to date will be important to the proper function of the program for the income process. According to the Intranet that belongs to the company it is already in the middle of incorporating a system to track customer purchase history. I recommend that the company should focus mainly on procedures of cash flow into and out of the company. It is important for the company to combine the systems that control and track cash flow in and out. The difference between cash inflow and outflow is how the financial worth of the investment will be calculated. The cash inflow is in the form of reduced costs in production and operations or increased sales of more products. The Frequent Shopper Program would be an investment cost of immediate cash outflow. In the years to come, cash inflow will be balanced by cash outflow resulting from the investment. If the store receives enough cash inflow to cover expenses, then the program is profitable and the company can plan on an increase in sales for years to come. For the development of the Frequent Shopper Program, the store must include all expenditures in every field associated with this program. Some of the main expenditures will be related to advertising, market research, marketing, website redevelopment, and online