Kroenke Emis3 Tif Ce03
Experiencing MIS, 3e (Kroenke)
Chapter Extension 3: Information Systems and Decision Making
Multiple Choice
1) Decisions concerned with day-to-day activities are termed ________.
A) operational decisions
B) managerial decisions
C) unstructured decisions
D) strategic decisions
Answer: A
Page Ref: 335
Difficulty: Easy
AACSB: Analytic Skills
Study Question: Study Question 1
2) Which of the following is true for decisions made at various organizational levels?
A) Operational decisions concern the allocation and utilization of resources.
B) Managerial decisions concern broader-scope, organizational issues and can use executive information systems.
C) Operational decisions normally involve actions in the short term.
D) Managerial decisions involve longer time frames than strategic decisions.
Answer: C
Page Ref: 335-336
Difficulty: Easy
Study Question: Study Question 1
3) Which of the following statements is true for information systems used at different organizational levels?
A) Information systems that support operational decision-making are called management information systems.
B) Transaction processing systems support strategic decision-making.
C) Information systems that support managerial decision-making are called transaction processing systems .
D) Strategic decision-making is supported by executive information systems.
Answer: D
Page Ref: 335-336
Difficulty: Easy
Study Question: Study Question 1
4) Which of the following questions is an example of an operational decision?
A) Should we have another manufacturing center?
B) How many square feet of warehouse space do we need for the coming year?
C) How many engineers should we assign to the project?
D) How many widgets should we order from the vendor?
Answer: D
Page Ref: 335
Difficulty: Moderate
AACSB: Analytic Skills
Study Question: Study Question 1
5) The decisions concerned with the allocation and utilization of resources are referred to as ________.
A) transactional decisions
B) managerial
Chapter Extension 3: Information Systems and Decision Making
Multiple Choice
1) Decisions concerned with day-to-day activities are termed ________.
A) operational decisions
B) managerial decisions
C) unstructured decisions
D) strategic decisions
Answer: A
Page Ref: 335
Difficulty: Easy
AACSB: Analytic Skills
Study Question: Study Question 1
2) Which of the following is true for decisions made at various organizational levels?
A) Operational decisions concern the allocation and utilization of resources.
B) Managerial decisions concern broader-scope, organizational issues and can use executive information systems.
C) Operational decisions normally involve actions in the short term.
D) Managerial decisions involve longer time frames than strategic decisions.
Answer: C
Page Ref: 335-336
Difficulty: Easy
Study Question: Study Question 1
3) Which of the following statements is true for information systems used at different organizational levels?
A) Information systems that support operational decision-making are called management information systems.
B) Transaction processing systems support strategic decision-making.
C) Information systems that support managerial decision-making are called transaction processing systems .
D) Strategic decision-making is supported by executive information systems.
Answer: D
Page Ref: 335-336
Difficulty: Easy
Study Question: Study Question 1
4) Which of the following questions is an example of an operational decision?
A) Should we have another manufacturing center?
B) How many square feet of warehouse space do we need for the coming year?
C) How many engineers should we assign to the project?
D) How many widgets should we order from the vendor?
Answer: D
Page Ref: 335
Difficulty: Moderate
AACSB: Analytic Skills
Study Question: Study Question 1
5) The decisions concerned with the allocation and utilization of resources are referred to as ________.
A) transactional decisions
B) managerial