James' specialties include business strategy, operations strategy, business architecture, target operating models, business …show more content…
• Performed as a payments subject matter expert as part of a regulatory consulting team that helped a US custody bank determine its transaction screening compliance requirements.
• Led an initiative to help a large US regional bank assess its wire transfer and ACH operational risks across central payment operations, treasury operations, retail branches and commercial cash management groups.
• Led a team that worked with the private banking division of a large global bank to transform their fraud group’s operating model.
• Worked with a large Australian bank to assess their progress in implementing a payment services hub and determine a path going forward given their country’s faster payments implementation.
• Led a project to assess business continuity readiness and develop risk control self-assessments for the payment operations of a large regional bank.
• Led large loss mitigation teams (70+ consultants) that addressed similar regulator actions for two mortgage servicing …show more content…
• Managed a B2B e-marketplace payments strategy and software requirements gathering effort involving two major software companies and a New York based global bank.
• Led a team that created and analyzed information technology investment strategies, division operating budgets, and internal transfer pricing processes for the finance team supporting the technology services division of a global bank.
• Assisted two global bank’s efforts to merge their respective retail, business, and offshore banking operations across the Caribbean.
• Managed a project to develop e-business strategies for selected divisions (i.e., P&C Insurance, Commercial Leasing) of a global commercial finance company.
• Collaborated with a large life insurer’s Strategic Planning SVP and Marketing EVP to prepare a consumer banking market entry business strategy.
• Worked with bank’s executives to assess various business and operations alternatives; made and implemented recommendations to enhance the customer’s experience, reduce costs and/or mitigate